Day 2 IELTS Reading Fill in the blanks
Set 1
Section 2: Questions 15-27.
You
should spend about 20 minutes on Questions 15-27, which are based
on Reading Passages below.
Write
answers to questions in boxes 15-27 on your answer sheet.
GT
Reading Sample - "Guide to employees on workplace monitoring"
& "International Experience Canada: application
process"
Read the text below and answer Questions
15-21.
Guide to employees on workplace
monitoring
What is workplace monitoring?
Employers have the right to monitor
your activities in many situations at work. For example, your activities may be
recorded on CCTV cameras, and your letters may be opened and read. In addition,
your employer may use an automated software programme to check the emails you
receive at work. Phone calls may be listened to and recorded, and the log of websites
you use may be checked.
All of these forms of monitoring are covered by data protection law. Data
protection law doesn’t prevent monitoring in the workplace. However, it does
set down rules about the circumstances and the way in which monitoring should
be carried out.
Before deciding whether to introduce monitoring, your employer should identify
any negative effects the monitoring may have on staff. This is called impact
assessment.
Monitoring electronic communications at work
Your employer can legally monitor your
use of electronic communications in the workplace if the monitoring relates to
the business and the equipment being monitored is provided partly or wholly for
work.
Except in extremely limited circumstances, employers must take reasonable steps
to let staff know that monitoring is happening, what is being monitored and why
it is necessary.
As long as your employer sticks to these rules, they don’t need to get your
consent before they monitor your electronic communications, but only if the
monitoring is for specific reasons. These may be to establish facts which are
relevant to the business or to check standards, for example, listening in to
phone calls to assess the quality of your work. Monitoring is also allowed if
its purpose is to prevent or detect crime. It may be necessary to make sure
electronic systems are operating effectively, for example, to prevent computer
viruses entering the system. Your employer is also allowed to listen in to any
calls you make to confidential helplines, but in this case, he or she is not
allowed to record these calls.
Questions 15-21
Complete the notes below.
Choose NO MORE THAN TWO WORDS from the text for each answer.
Write your answers in boxes 15-21 on your answer sheet.
Guide to employees on workplace monitoring
Your employer may monitor you at work by
checking
• recordings of your activities
• your letters and (15) .......................
• your phone calls and which websites you have visited
Rules for monitoring are established by data protection law. This states that
employers must carry out a procedure that is known as (16)
....................... before introducing monitoring,
In general, monitoring is legal if
• it relates to the business
• you are using (17) ....................... intended
for work
• the worker has been informed
Monitoring may be used
• to evaluate the (18) ....................... of your
work
• to stop of find out about (19)
.......................
• to stop the possibility of (20)
....................... affecting systems
• to check calls to (21) .......................
(these cannot be recorded)
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Interactive Maps
Read the text below and answer Questions 22-27.
International Experience
Canada: application process
If you want to travel and work temporarily in
Canada as part of International Experience Canada (IEC), your first step is to
become a candidate in one or more IEC pools. There are three categories of
pool: International Co-op (Internship), Working Holiday and Young
Professionals.
To apply, first use our questionnaire to see if you meet the criteria to get
into the IEC pools. This should take you about ten minutes. You can find it at
www.cic.gc.ca/ctc-vac/cometocanada.asp. After completing this, if you are eligible
you will be sent a personal reference code, which you should use to create your
online account. At the same time, you should fill in any remaining fields in
your profile with the required information, including which IEC pools you want
to be in. (Some parts will already have been completed for you.)
If you are sent an invitation to proceed with
your application, you will have 10 days to decide whether to accept this or
not. If you accept, click the ‘Start Application’ button. You then have 20 days
to complete your application.
For International Co-op and Young
Professionals categories, your employer in Canada must pay the compliance fee
and inform you of your offer of employment number. (This does not apply to the
Working Holiday pool.)
Once you have received this, you should then
upload copies of police and medical certificates, if required. If you do not
have these, you should upload proof that you have applied for them. You should
then pay your participation fee of C$126 online by credit card. (There is an
additional payment of C$100 if you are applying for the Working Holiday
category.)
Your application will then be assessed. You
can apply to withdraw at this stage and will be given a refund if you do this
within 56 days. If your application is successful, you will receive a letter of
introduction which you can show to Immigration when you enter Canada.
Questions 22-27
Complete the flow-chart below.
Choose ONE WORD AND/OR A NUMBER ONLY from the text for each answer.
Write your answers in boxes 22-27 on
your answer sheet.
Academic Reading
Practice
Applying to International Experience Canada
Fill in the online 22
....................... to get a personal reference code.
↓
Create your 23 ......................., and provide the necessary
information for the profile in your application.
↓
If sent an invitation, you must accept this within 24
....................... . You then have a limited time to 25
....................... the application.
↓
Your 26 ....................... is required to send you an offer of
employment number.
↓
Upload copies of any necessary certificates or proof of application.
↓
Make the payment for participation online. You may receive a 27
....................... later if you change your mind.
↓
If successful, you will receive a letter of introduction to be shown at
Immigration.
Set 2
Section 2: Questions 15-27
You
should spend about 20 minutes on Questions 15-27, which are based
on Reading Passages below.
Educational Resources
Write
answers to questions in boxes 15-27 on your answer sheet.
GT Reading Sample - "How to prepare for an
interview" & "Setting up your own
business"
Read the text below and answer Questions
15-21.
How to prepare for an interview
Why prepare?
There are three main reasons.
One: Although you can’t guess every question you
might be asked, if you are prepared you can tailor your answers to fit.
Two: If you’re well prepared, you will have more
confidence and this will affect the way you come across.
Three: Attitude matters. Prospective employers will choose a
not-quite-perfect but willing candidate over a brilliant one who obviously
isn’t bothered.
Academic Reading
Practice
What to prepare?
Find out about the organisation
• Visit the website and read any materials that you have been
sent. If nothing has been sent, phone the company to ask for any reading matter
they may have.
• Talk to anyone you know who works there already.
Educational
Resources
Find out about the job
• Ask for a job description or specification. This will tell
you the duties that go with the job.
• Talk to anyone you know who is familiar with the work you
may be doing.
Find out what the employer is looking for
• Make a list of the skills specified in the job
advertisement.
• Think of examples to back up claims that you have these
skills.
You
can then answer most of the questions that will come up, such as ‘Tell me more
about how you work in a team’.
Add
in a few ‘lessons learned’ – what you did and how you might have done it
better. You can also outline any voluntary work you have done for a charity, or
any experience of paid work in an unrelated sector.
Preparing for other kinds of questions
Interviewers are also looking for
someone who is likely to stay with the organisation and progress within it.
Prepare to answer questions about your ambitions for the future.
You may also be asked to account for gaps in your career history, if you have
any. Be positive and accentuate the learning or experience you gained during
these periods.
Preparing your own questions
• Do ask technical questions about software, systems
and structures and how things are done.
• Do ask about possibilities for training.
• Don’t ask about salary unless you have been offered
the job.
Learning Exam
Format
When
you’ve prepared as much as this, you’ve got a good chance of success.
Good luck!
Questions 15-21
Complete the sentences below.
Choose ONE WORD ONLY from the text for each answer.
Write your answers in boxes 15-21 on your answer sheet.
15. By preparing for your interview, you will gain .............. which will
help you present yourself well.
16. Read through any documents you have received about the company and also go
to their .............. .
17. Check the job description to find out what .............. are involved in
the post you have applied for.
18. Interviewers may be interested to hear about any unpaid help you have given
to a .............. .
19. Be ready to talk about your .............. for the development of your
career.
20. Explain any .............. that there are in your work record and clarify
how you used the time to improve your skills.
21. Questions about .............. should be delayed until a later stage.
Educational
Resources
Read the text below and answer Questions
22-27.
Setting up your own business
Here
are some ideas about how you should start:
Know your market
So you know what you want to sell –
the most important thing is that it should be something that people want to
buy. Start by thinking about who your target customers are. Are they people who
live locally? Are they a particular group of people?
Now look at your competitors. What is
different about what you will be doing and how will you persuade people to come
to you instead of going to someone who is already established?
How will you reach the customers?
Will you promote your product by
phoning people, or visiting local traders, or advertising in magazines or
online? Will your delivery system be direct or through shops?
How will your business work?
Now think about what your business
needs to succeed. Do you need to look for premises or can you work from home?
Do you need to invest in manufacturing equipment to start with?
Is the business something chat you can do on
your own, or if you get more work will you be looking to recruit staff? If so,
what skills would they need?
Whether you’re a sole operator or are looking
to recruit a team, effective management is essential.
The law regulates how companies are run and
you need to set aside the time to see that this is done properly, in relation
to issues like accounting, insurance and tax.
The money!
As you are working our die prices for your products, you need to make sure you
build in all your costs. Remember you will probably need help from an
accountant at least once a year, so build that in too, and do a forecast of how
much money you think will flow in and out of the business.
Currencies
& Foreign Exchange
Look at what you expect to happen over the
next three years — and work out what you need to do to break even, as well as
the turnover that you hope to achieve to give you a profit. If you think you
will need to find some funding to help get the business off the ground, how
much will you need and who will you approach to get it?
Your business plan
Now write it all up and call it a business plan.
Questions 22-27
Complete the sentences below.
Choose ONE WORD ONLY from the text for each answer.
Write your answers in boxes 22-27 on your answer sheet.
Step 1:
Decide who you are going to sell to and compare yourself with the 22
............... you are going to have.
Step 2:
Consider how you will market your product and your method of 23
............... .
Step 3:
Decide if you will have to find 24 ............... to work in, or
buy equipment.
Step 4:
Think whether you will need to take on staff as your business grows.
Step 5:
Make sure you deal with the accounts and other essentials in accordance with
the 25 ............... .
Step 6:
Calculate all the 26 ............... involved in your business when
deciding how much to charge.
Step 7:
Calculate the turnover you are aiming for in order to make a profit in the
first three years.
Step 8:
Consider if you require any 27 ............... to start your
business, and where to find it.
Set 3
Section 2: Questions 15-27
You
should spend about 20 minutes to complete this task.
Try Prep Courses
Read
the text below and answers questions 15-27 on your answer sheet.
GT Reading Sample - "How to write a job
transfer request" & "Redundancy- what you should
know"
Read the text below and answer Questions 15-20.
HOW TO WRITE A JOB TRANSFER
REQUEST
If you want to transfer to a division of the
company in another city, you should write a job transfer application letter to
your Departmental Head or Human Resources expressing your reasons.
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Employees may seek a transfer:
• to undertake professional
development (e.g. learn new skills or a new line of business)
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• to confront new challenges
(e.g. you have mastered all the duties related to your current position which
has now become routine and you feel the need for a change)
• to break away from unrelenting
tension or conflict within a team
Academic
Reading Practice
• to cope with a change in life’s
circumstances (e.g. family illness, marriage, divorce, birth of a child)
• to recover from illness or
manage the aging process (e.g. physical pain, fatigue) – in this instance, you
may want to request reduced working hours or lighter duties
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• to change the nature of your job (e.g. from on-the-road to a
non-travelling role)
• to repatriate (i.e. return to
country of origin)
A job transfer request made for personal reasons should state those reasons
clearly and succinctly. However, you should also highlight your achievements,
strengths and abilities, draw attention to your familiarity with the
organization’s values and practices, and demonstrate how the company will
benefit from the transfer. If appropriate, include a transition plan, which
includes training a new person for your current job.
The job transfer request letter should be
written in formal business format with a polite and respectful tone. The
employee should keep copies of all communications concerning the transfer
request.
Note that, if you want to apply for an
existing, advertised vacancy within the company, you should fill in the
application document, write a cover letter, and treat it as you would an external
application.
Questions 15-20
Complete
the notes below.
Complete the summary using the list of words, A–L,
below.
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Courses
Write the correct letter, A–L, in boxes
15–20 on your answer sheet.
How to request a transfer
To get a job with a different 15
…………….….. of the firm, write a formal letter stating your reasons. These may
include professional development; adjusting to a different family 16
……….………..; leaving a stressful work environment; ill health or old age; desire
for a different type of 17 …………….…..; or repatriation.
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Apart from personal reasons, you should focus
on your 18 ……….………..: what advantages there are for the firm, and your
knowledge and understanding of company 19 ……….……….. . You may need to
attach a transition plan.
If the job you would like has been advertised,
you need to complete the appropriate 20 ……….……….. .
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Audiobooks
|
A. emplyoment |
B.
company |
C. change |
|
D. talents |
E. situation |
F. letters |
|
G. hardships |
H. evidence |
I. form |
|
J. culture |
K. conflict |
L. branch |
Read the text below and answer Questions 21-27.
REDUNDANCY
WHAT YOU SHOULD KNOW
Getting laid off can be distressing and
demoralizing for the employee. Two features differentiate redundancy from other
grounds for termination. Firstly, the position must be justifiably superfluous
to the employer’s requirements and, secondly, the employee must not be at
fault. Redundancy cannot be used as a means of dispensing with a poorly
performing employee, or one who has been guilty of misconduct in the workplace.
Whether a position is truly redundant is a
matter of business judgment for the employer. Whereas minimal modifications to
a job role do not amount to grounds for redundancy, a worker who has an
obsolete skill set because of the introduction of new technology, for example,
can be made redundant. Sometimes the reason for redundancy is obvious to
employees, such as the relocation of the business to another city or province,
closing down, or selling the business; but sometimes it is less obvious, such
as a takeover by another firm. A company can also make redundancies in order to
operate more efficiently and cost effectively, if there are financial issues
leading to downsizing or if it is no longer using a certain department, for
example. In some situations, a company may decide to lay off part of its
workforce because it can no longer sustain some in-house services and it wants
to outsource certain business functions.
The employer must consult ‘in good faith’
(sincerely and honestly) with the affected workers before making the ultimate
decision. Reasons for the reorganisation must be presented and workers must
have an opportunity to have their say. The employer must take into account any
feedback that employees provide. Where possible, the employer should weigh up
the alternatives, such as transfer within the company or a reduction in hours.
The final decision, however, rests with the employer. The notice period for
redundancy will usually be stipulated in the original employment contract. If not,
then ‘reasonable notice’ is required and this will depend on the circumstances,
such as seniority and length of service.
In some situations, employees may wish to
challenge their redundancy in court, and this must be done within 90 days of
the decision. The employer must show that the redundancy was genuinely decided
on commercial grounds and that there was a frank and honest consultation with
the employee before the final decision was made. The business must give
evidence to show that the grounds for redundancy were objective, reasonable and
fair. The court will then perform its own assessment of whether the restructure
was necessary.
Questions 21-24
Choose FOUR letters, A–H.
Write the correct letters in boxes 21–24
on your answer sheet.
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Which FOUR of the following are genuine
reasons for redundancy?
A. the company moves to a new place
B. the company wants to hire a younger workforce
C. the company has recently taken on other people
D. the company no longer requires as many employees
E. the company wants to get rid of badly behaved employees
F. the employer contracts another firm to perform the work
G. the employer has no need of underperforming employees
H. the employer’s need for a particular type of work has ceased
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Questions 25-27
Complete the sentences below.
Choose NO MORE THAN TWO WORDS from the text for each answer.
Write your answers in boxes 25–27 on
your answer sheet.
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25. The company has to consult with workers
before making the final redundancy decision; it must provide reasons and
consider the workers’ ...................... .
26. A period of ...................... of
redundancy is needed, where this is not stated in the contract.
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27. If employees contest their redundancy,
employers must provide ...................... for the redundancy decision.
Set 4
Section 2: Questions 15-27
You
should spend about 20 minutes to complete this task.
Educational Resources
Read
the text below and answers questions 15-27 on your answer sheet.
GT Reading Sample - "Border crossing
for commercial vehicles" & "Appendix: Dealing with
absence in the workplace"
Read the text below and answer Questions 15-20.
BORDER CROSSING FOR COMMERCIAL
VEHICLES
This Border Crossing Guide is designed for
drivers and motor carriers operating commercial vehicles at Michigan’s
international border crossings. This information will help you cross the border
from the US into Canada, and from Canada into the US.
Your first point of contact at the border
consists of Primary Inspection. The best way to clear customs at Primary
Inspection is to make sure Customs gets information about your shipment before
you set off, using the Pre-Arrival Processing System (PAPS). When using this
you need to provide information about your shipment, and you also need to send
proof of a current annual inspection for your vehicle, tractor and trailer.
Before you arrive at the border, make sure you
have all your paperwork up to date and ready to present at Primary Inspection.
You’ll need a photo ID in addition to your birth certificate or passport.
Drivers must also turn on interior cab lights and open all interior drapes or
blinds to sleeper areas for easy inspection.
If all of your paperwork is in order and was
processed ahead of time, you will be released at the primary lane and this may
be your only stop. If you are not a Canadian or US citizen, a visa is
obligatory and you will also be required to complete an I-94 card. I-94 cards
are available only at border crossings into the United States. Drivers who
clear customs at Primary Inspection will be instructed to report to Immigration
to fill out the 1-94 card and receive verbal clearance from a US official to
proceed into the United States. The charge for the I-94 card is $6.
If your paperwork is not in order, you will be
directed to Secondary Inspection. When you get there, look for the signs for
Truck Inspection and follow these.
Questions 15-20
Complete the flow-chart below.
Choose NO MORE THAN TWO WORDS from the text for each answer.
Write your answers in boxes 15-20 on your answer sheet.
Educational
Resources
Procedure for border crossing
1. Before setting off
To
speed up the border crossing, use PAPS.
For this, send your 15 .................. details and current vehicle
inspection documents.
Commercial
Vehicles
↓
2. Before arriving at the border
Check
that documents such as 16 .................. and birth
certificate/passport are ready for inspection.
Make sure the 17 .................. are on inside the vehicle.
Check that the 18 .................. in the vehicle can be easily
seen.
Business &
Industrial
↓
3. At the border (Primary Inspection)
This
may be the only stop if paperwork is in order.
Non US/Canadian citizens must have a visa, and go to the 19
.................. area to complete an I-94 card (there is a small 20
.................. for this) and to receive verbal clearance.
Reference
↓
4. At the border (Secondary Inspection)
If there is a problem with paperwork,
you will be sent to Truck Inspection.
Geographic
Reference
Read the text below and answer Questions 21-27.
Appendix: Dealing with absence
in the workplace
This
appendix considers how to handle problems of absence and gives guidance about
the authorised and unauthorised absence of employees from work.
The organisation should be aware of the rights
of employees and in particular the requirements of the Equality Act 201O when
making any decisions about absences of employees who are disabled. In these
cases, the employer should consider what reasonable adjustments could be made
in the workplace to help the employee. This might be something as simple as
supplying an appropriate chair for the use of the employee. In cases where an
employee suffers from an allergy caused by something in the workplace, the employer
should consider remedial action or a transfer to alternative work.
If the absence is because of temporary
difficulties relating to dependants, the employee may be entitled to have time
off under the provisions of the Employment Rights Act 1996. In cases where the
employee has difficulty managing both work and home responsibilities, employees
have the right to request flexible ways of working, such as job-sharing, and
employers must have a good business reason for rejecting any such application.
Employers should investigate unexpected
absences promptly and the employee should be asked for an explanation at a
return-to-work interview. In order to show both the employee concerned and
other employees that absence is regarded as a serious matter and may result in
dismissal, it is very important that persistent absence is dealt with firmly
and consistently. Records showing lateness and the duration of and explanations
for all spells of absence should be kept to help monitor levels of absence or
lateness. If the employer wishes to contact the employee’s doctor for more
information about a medical condition, he or she must notify the employee in
writing that they intend to make such an application and they must secure the employee’s
consent in writing. Consideration should be given to introducing measures to
help employees, regardless of status or seniority, who may be suffering from
stress. The aim should be to identify employees affected and encourage them to
seek help and treatment.
Questions 21-27
Complete the notes below.
Choose ONE WORD ONLY from the text for each answer.
Write your answers in boxes 21-27 on your answer sheet.
Reference
Absence in the workplace
Employees’ rights
·
help
with issues related to disabilities, e. g. provision of a suitable 21
..................
·
provision
of arrangements to deal with any work-related 22 ..................
·
time
off work to deal with short-term problems of 23 ..................
·
possibility
of arrangements that are 24 .................. to help with domestic
responsibilities
Recommendations to employers
·
make
it clear that absence is a possible reason for 25 ..................
·
ask
employees for consent before contacting their 26 ..................
·
identify
employees affected by 27 ..................and provide support
Set 4
Section
2: Questions 15-27
Read
the text below and answers questions 15-27 on your answer sheet.
You
should take around 20 minutes to complete this task.
GT Reading Sample - "GZJ TRAVEL – Recruitment
Info" & "Hilton Laboratory"
Read the text below and answer Questions
15–21.
GZJ TRAVEL – Recruitment Info
We’re looking for keen and effective people
who are passionate about travel to work as Travel Sales Consultants in our
rapidly-growing team. Our recruitment process has five stages. Here’s how it
works:
The first stage is to use our online
application form to apply for a current vacancy. This is your chance to tell us
about yourself, and the qualities and experience you have that make you the ideal
person for the job. For the Travel Sales Consultant role, you’ll need to
provide us with evidence that you have extensive experience in a marketing
environment, as well as a solid academic background. If you’re interested in a
career as a Corporate Travel Consultant, you’ll need at least one year’s
experience as a Travel Consultant.
If you reach Stage Two, we’ll arrange a telephone discussion, where you can
find out more about us, including the rewards on offer. For instance, once a
year we like to acknowledge outstanding efforts and celebrate successes with
our co-workers, and we have prize-giving ceremonies designed to do just this.
In Stage Three we’ll be able to give you more
information about GZJ Travel and find out more about you, at an interview which
you’ll attend with a small group of other applicants. We’ll be asking you about
your ambitions and of course your sales ability, the most vital quality for our
business. You’ll also be required to complete a psychometric test so we can
find out more about your working style and characteristics. We’ll also tell you
about some of the perks – for example, as a Flight Center employee you can take
advantage of the free consultations conducted by our in-house health and
wellbeing team, Health wise.
Next, in Stage Four, you’ll be introduced to
the Area Leader and you’ll also visit one of our shops, where you’ll meet the
team and find out more about the sort of work that’s involved. If you
successfully pass Stage Four, you’ve reached the final stage of the process and
we’ll be in touch with a job offer! And if you accept, we’ll book you into our
Learning Center to get your training underway as soon as possible. Careerwise,
the department responsible for the training will then organise individual
coaching to assist in setting goals for your career path.
Questions 15–21
Complete the process below.
Choose NO MORE THAN THREE WORDS from the text for each answer.
Write your answers in boxes 15-21 on your answer sheet.
GZJ Travel – Recruitment Process
Stage One – Application form
• Go online and apply for jobs advertised.
• Give proof of achievement so far both in education
and in a 15 ……………… .
(Note: additional requirements for applicants interested in the role of 16
…………………)
Stage Two – Telephone discussion
• More information is given about company and the 17
……………… you could receive.
• Information about the annual event, where the prizes
are given to those who have made 18 ………………………
Stage Three – Group interview
• Chance to tell us about how good you are at selling,
and also about the 19 ……………… you have.
• Take part in a 20 ……………… (used to learn about
your way of working)
• Information given on benefits (e.g. health
consultations)
Stage Four – Individual interview
• Meet a manager, and the 21 ……………… working in
a particular store.
Stage Five – Job offer
• Job offer sent out to successful applicants.
Read the text below and answers Questions
22-27.
Hilton Laboratory
Health and safety in the workplace
Personal safety
You must be familiar with the
emergency procedures in your building so that you know what to do in the event
of fire, spillages or other accidents. Do not enter restricted areas without
authorisation, and at all times observe the warnings given. Do not wedge open
fire doors or tamper with door closures, and do not block doorways, corridors
or stairs, as obstructions may affect access in the event of a fire. Avoid
leaving drawers and doors open unnecessarily and do not trail cables or flexes
across the floor.
How to dispose of rubbish safely
We aim to protect the environment by saving and recycling glass, waste paper,
and an increasing range of other materials. It is important to check materials
carefully for contamination before placing them in recycling containers. Never
put sharp objects such as razor blades or broken glass into waste bins without
having wrapped the items carefully to protect those emptying the bins. Other
waste procedures may vary – contact your Building Manager or Divisional Safety
Officer for advice with regard to your particular department.
How to handle heavy objects
Make sure that shelves are not
overloaded and that glass and heavy objects are stored at working height where
they will be easier to reach. Use steps or ladders to reach items at height;
never climb on benches, tables or chairs. Never move anything that is beyond
your capability. Wherever possible you should use the trolleys provided in the
workplace to do the job for you. If repetitive manual operations are routine in
your work, your department will ensure you receive appropriate instruction on
safe working practices and posture.
Staying alert
If you become mentally or physically
tired during the working day, and find that you’re feeling drowsy or not
concentrating properly, you could be at risk of causing an accident or making a
mistake that could harm you or your colleagues. To prevent this, make sure that
you take regular breaks when necessary.
Questions 22-27
Complete the sentences below.
Choose NO MORE THAN TWO WORDS from the text for each answer.
Write your answers in boxes 22-27 on your answer sheet.
22. There are certain places in the building that staff should
avoid unless they have ………….……
23. To ensure people can get out easily, it is important that
there are no …….………… to exits.
24. Items which could cause injury must be ……….……… before they are
disposed of.
25. Not all departments have the same system for dealing with
……….……… so you need to check before throwing things away.
26. ………….……are available to make tasks, which require moving
objects easier.
27. You should have ………….…… while you are working.
Set 5
Section
2: Questions 15-27
Read
the text below and answers questions 15-27 on your answer sheet.
You
should take around 20 minutes to complete this task.
GT Reading Sample - "Kenichi Software:
Security Guidelines for Staff " & "Is Everyone Entitled to Paid
Holidays?"
Read the text below and answer Questions
15–20.
Kenichi Software: Security
Guidelines for Staff
General
It is in everyone's interest to maintain a high level of security in the
workplace. You should immediately challenge any person who appears to be on the
premises without proper authorisation, or inform a senior member of staff about
any odd or unusual activity.
Company Property
You are advised that it is within the
company's legal rights to detain any person on the grounds that they may be
involved in the unauthorised removal of company property. The company reserves
the right to search staff members leaving or entering the premises and to
inspect any article or motor vehicle on company property. It is a condition of
employment that you submit to such action if requested.
It is in your own interest to ensure that you have proper authority before
removing any item of company property from a company building. Any member found
removing company property from the building without proper authority will be
subject to disciplinary action.
Identity Badges
You will be issued with an identity
badge, which should be worn at all times when you are on company premises. The
purpose of these badges is to safeguard our security. Badges are issued
by Human Resources, and contractors and people visiting the company on a
one-off basis are also obliged to wear them.
Confidential Matters
In the course of your work, you may have access to information relating
to the company's business, or that of a supplier or customer. Such material,
even where it appears comparatively trivial, can have a serious effect on the
company, supplier or customer if it falls into the wrong hands. It is,
therefore, essential that you should at all times be aware of the serious view
the company would take of disclosure of such material to outsiders.
You must treat as confidential all information, data, specifications, drawings
and all documents relating to the company's business and/or its trading
activities, and not divulge, use, or employ them except in the company's
service. Before you leave the company, you must hand over to your manager all
private notes relevant to the company's business, activities, prices, accounts,
costs etc. Legal proceedings may be initiated for any misuse or unauthorized
disclosure of such confidential information, whether during employment or
afterwards.
Questions 15–20
Complete the sentences below.
Choose NO MORE THAN TWO WORDS from the text for each answer.
Write your answers in boxes 15-20 on your answer sheet.
15. If you see anything suspicious, you should report it to a
.................. employee.
16. If the company wants to stop you and .................. you,
you have to agree to it.
17. If you take things belonging to the company without
permission, you will face ..................
18. Staff, ................... and visitors must all wear a badge
on company premises.
19. You must not pass on confidential information to
.................. .
20. If you leave the company, you have to hand in any
.................. you have made on matters concerning the company.
Read the text below and answer Questions
21–27.
Is Everyone Entitled to Paid
Holidays?
The Working Time Regulations (WTRs) introduced
a new right to paid holidays for most workers. However, some workers were not
covered when the WTRs came into force in October 1998. Since the regulations
were amended, with effect from 1 August 2003, the majority of these workers
have been entitled to paid holidays, and since 1 August 2004, the regulations
have also applied to junior doctors.
Workers who qualify are entitled to no fewer
than four weeks of paid holiday a year, and public holidays (normally eight
days in England and Wales) count towards this. However, workers and employers
can agree longer holidays.
For the first year of work, special accrual
rules apply. For each month of employment, workers are entitled to one-twelfth
of the annual holiday. After the first year of employment, you can take your
holiday entitlement at any time, with your employer's approval.
Before taking holidays, you must give your employer notice of at least twice
the length of the holiday you want to take: for instance, to take a five-day
holiday, you must give at least ten days' notice. If your employer does not
want you to take that holiday, they can give you counter-notice equal to the
holiday - for example, five days' notice not to take a five-day holiday.
If the employer wants you to take holiday at a
given time, e.g. when there is a shutdown at the same time every year,' they
must give you notice of at least twice the length of the holiday. There is no
right for the worker to take that holiday at a different time.
Holiday cannot be carried over to the next
year, unless your contract of employment allows this to happen. Nor can you be
paid in lieu of your holiday. However, when you leave the job, you are entitled
to receive payment for any outstanding holiday, provided your contract
specifically allows for this.
It may be that your contract gives you better
rights, or your holiday rights might be specified in a collective agreement.
Your union representative can advise you on this.
Questions 21–27
Answer the questions below.
Choose NO MORE THAN THREE WORDS AND/OR A NUMBER from the text for
each answer.
Write your answers in boxes 21-27 on your answer sheet.
21. In what year were the regulations extended to cover most of
the workers who were originally excluded?
22. What is the minimum annual paid holiday which workers are
entitled to?
23. During a worker's first year of employment, what
proportion of their annual holiday does a month's work give?
24. What can an employer give a worker to stop them taking holiday
that they have requested?
25. What is given as a possible reason for an employee having to take a
holiday at a certain time?
26. When an employee leaves their job, what should be given in
place of any holiday they have not taken?
27. Apart from a contract, what type of document may set out an
employee's holiday rights?
Set 6
Section 2: Questions 15-27
Read
the text below and answers to the questions 15-27 on your answer sheet.
Educational Resources
GT Reading: "Numeracy Centre"
Read the text below and answer Question
15-27.
Numeracy Centre
Many business and marketing courses
require a knowledge of introductory statistics, computing or mathematics. If you feel inadequately
prepared for your course, you can get help from the Numeracy Centre, which
offers FREE elementary help in maths and statistics. Grab a
timetable from the Centre and drop in when it suits you.
COURSE A:
The first course available to students
is a Revision Course in Basic Maths. This 3-hour lecture will review
mathematical concepts necessary for elementary statistics, such as fractions,
area and percentages up to a Year 8 level of mathematics. It is not necessary
to book, so feel free to drop in. This session is FREE!
COURSE B:
For those students doing marketing
courses, and other courses requiring statistical analysis, there is the
Bridging Course in Statistics for Marketing. This three-day course introduces
ideas in elementary statistics to provide a starting point for further
developments in statistical skills later on in other courses. The course is run
in sessions of three hours, in the form of a one-hour lecture followed by a
two-hour tutorial. Examples will be drawn from the reference books listed. The
tutorials will be interactive where possible (eg. drawing random samples from
the population of numbered cards in class) with hands-on experience of data
manipulation using MINITAB on a bank of PCs.
COURSE C:
Statistics for the Practitioner is
slightly different to the previous course, which must be completed before this
course. This course is largely non-mathematical.
It will instead concentrate on the interpretation and application of statistics
rather than on computation. The statistical package MINITAB will be used as a
teaching tool. This course will be conducted over two days in the form of
workshops and small group discussions, with a strong emphasis on hands-on
experience of data manipulation using computers.
COURSE D:
A further course of interest to many
students is English for Computer Studies. Students with English as their second
language who will be needing elementary computing for their courses are encouraged
to enrol in this 8-hour course. Students will learn through workshops giving
hands-on experience. The cost of the course is $15 which includes notes and
refreshments.
Questions 15-22
Below is a chart summarising information about
the Numeracy Centre courses.
Complete the required details using information from the passage.
Write your answers in boxes 15-22 on your answer sheet.
Standardized
& Admissions Tests
Questions 23-27
Courses A to D is each aimed at helping
a specific group of students.
Below is a list of different students. Match the students to the course that
would help them most.
In boxes 23-27 on your answer sheet write the letter A, B, C or
D for the number of the course, or N if there is no course
available for the student’s needs.
23. Narelle, from Taiwan, has to use a computer to do assignments
in her business studies classes.
24. Joe, who left high school 10 years ago, wants to brush up on his
maths before he starts his studies for the year.
25. Jenny needs an advanced course on computer graphics for her
studies in Graphic Design.
26. Geoff, who has to read many articles containing statistics,
needs to know how to interpret and apply the facts and figures.
27. Bob needs to know how to perform some of the basic statistic
equations for the assignments in his business course.
Set 8
Section
2: Questions 14-27
Read
the passage below and write the answers to the questions which follow in boxes 14-27
on your answer sheet.
Get Study Guides
GT Reading: "Gateway Academy
Pre-Sessional Courses"
Look at the information about Gateway
Academy Pre-Sessional Courses. Then answer the questions 14-27
below.
Discover Degree
Programs
Gateway Academy Pre-Sessional
Courses
Our pre-sessional courses are ideal for
students who have a conditional place at a British university, but who need to
achieve a certain level of English in order to be accepted. The course aims to
provide students with the English language and study skills that they need in
order to be successful at university or another academic establishment. It is
important to note that completion of the course does not guarantee students
entrance into a university. It is necessary for students to show during the
course that they have understood the information and skills that they have been
taught, and can incorporate it into their work.
Pre-sessional students at Gateway Academy will
benefit from:
·
Small
class sizes (no more than 10 students per class)
·
Twenty-three
hours of tuition per week
·
Individual
support and tutorials
·
Regular
guest lecturers
·
The
use of the Academy’s study and recreational facilities, including the Language
Library, the computer suite, and the academy’s sports facilities.
·
A
varied social programme including evening entertainments and weekend excursions
to popular tourist attractions and cities such as Stonehenge, Oxford and
Stratford-on-Avon.
The course offers a holistic approach to
learning and covers reading, writing, speaking and listening skills. During the
course, students will receive instruction on important techniques such as
summary-writing, analysing essay titles, organising writing, note-taking in
lectures, giving seminars and making presentations. Students will gain experience
in working both individually and in groups. As part of the course, all students
will work towards a 5000-word project in their own field of study. Students
will receive guidance from their tutors on how best to conduct research and
write it up effectively. Students will also work towards a presentation on the
same subject.
There is no final examination. Students are
assessed continuously, taking into account their attendance, successful
completion of assignments and participation in class. Students will be given a
full report on their progress at the end of the course. Students need to be
aware that the course involves a great deal of coursework, which will require
students to manage their time effectively.
Gateway Academy offers three pre-sessional
courses. A five-week course beginning in August is available for advanced level
students; a ten-week course beginning in July is available for
upper-intermediate students. Intermediate level students should take our
twenty-week course beginning in May. Intermediate level students get a two-week
break in July.
Questions 14-21
Complete the sentences below.
Choose NO MORE THAN THREE WORDS from the text for each answer.
14. The Pre-Sessional course is suitable for students whose place at a
British university is …………………
15. During the course, students need to show that they can understand
and ………………. new skills.
16. Students will be able to use many of the Academy’s ………………. while
they are studying.
17. Students will have the opportunity to visit ………………. on Saturdays and
Sundays.
18. Students will work both alone and ………………..
19. Students will have to research and write up a ……………………. related to
their subject area.
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Audiobooks
20. In order to successfully complete their
assignments, students will have to ………………. well.
21. ………………. students should start their course in July.
Look at the information below and then answer questions 22-27 below.
If you are currently studying for an
undergraduate or post-graduate degree, you may wish to take one of our
in-sessional courses, which run during the academic year. You may take up to
three hours of classes per semester. Please choose your courses from the list
below, complete an application form and hand it in at the Gateway Office.
Course Outlines:
A. Particularly useful for science students, but of interest to all,
this course is an introduction to statistics. It shows how numbers can be
manipulated to suggest different results, and how public opinion can be altered
by clever statistical methods. It will provide an introduction into useful
statistical methods, but is unsuitable for students who requiring advanced
statistical skills for a thesis or dissertation.
B. This course teaches advanced mathematical and statistical skills and
is suitable for students working on projects which involve a great deal of
quantitative data. The course outlines how to gather data, how to draw
conclusions from it, and how best to present it diagrammatically.
C. This course concentrates on the skills needed to write academic
essays. Students will learn how to develop essay titles, structure essays
correctly, avoid plagiarism and reference their work. There will also be the
opportunity to work on other elements of writing, including grammar and
punctuation. The course is most suitable for non-native speakers and native
speakers at the undergraduate level.
D. A course especially designed for PhD students
working on a long-term project. As well as looking at conventions of PhD theses
and improving research and study skills, the course also serves as a social
group where PhD students, who often work alone, can share their experiences and
offer each other encouragement and advice.
E. A course to iron out those typical mistakes in English essay writing.
Common grammar mistakes, spelling errors and that dreaded apostrophe will be
covered in detail. The course is designed for native speakers who lack
confidence in writing, particularly those who have been away from academic
environments for some time.
F. This course is suitable for non-native students at the undergraduate
or post-graduate level who wish to focus on grammar and language. Students will
look at which tenses are used in which situations, look at passive structures
and relative clauses. Suitable ‘chunks’ of language for academic situations
will also be presented. Students will also have the chance to focus on
individual grammar needs. Unsuitable for native speakers of English.
Get Study Guides
Questions 22-27
The list contains total 9 course
titles, i-ix.
Choose the correct title for the courses from the list of titles and write
letters, i-ix, in boxes 22-27 on your answer sheet.
Discover Degree
Programs
NB. There are more titles than necessary.
Course Titles
i. Statistics for Life and Study
ii. Writing for Masters Students
iii. Tips for Extended Research
iv. Statistics for science and research
v. Advanced Grammar for International Students
vi. Essays – From Planning to Production
vii. Use Vocabulary Correctly
viii. Common Errors in English Writing
ix. Improve your Referencing Techniques
22. Course A
23. Course B
24. Course C
25. Course D
26. Course E
27. Course F
Set 9
Section 2: Questions 15-27
You should spend about 20 minutes on
Questions 15-27.
GT Reading Sample: Advice to entrepreneurs on starting a small business & Managing the inventory: advice for business managers
Read the text below and answer Questions 15-21.
Advice to entrepreneurs on
starting a small business
Step 1:
Determine your marketing strategy. When the same aspect of the
product appeals to a broad market base an undifferentiated marketing strategy
works. Conversely, when advertising to different markets a
differentiated strategy highlights different aspects of the product. A
concentrated strategy, meanwhile, should be used when just one particular
segment of the market is targeted, rather than a range of different segments.
Step 2:
Try out different ways of promoting
your product. For example, test a variety of advertising campaigns within the
same market base. Make sure each campaign emphasizes your product’s distinct
selling point, and appeals to the emotions of each group you market your
product to. Or consider testing the same campaign across more than one market
base — you may find that one of them likes your product for a reason you hadn’t
thought of. Or try placing your product in different types of stores,
frequented by different consumer groups. Then evaluate the success of each
campaign, and act on customer feedback gained from salespeople or follow-up
surveys.
Step 3:
Seed the market, which means giving
potential customers product samples, showing them why they need (or want) it.
Strive to get your product into the hands of industry leaders, or companies
that may need to purchase more than one item. Ask experts to test your product
and provide testimonials.
Step 4:
Make your testimonials public by
quoting them on your website and in your brochures, particularly the ones
provided by experts and industry leaders. This will build credibility.
Distribute press releases to the media to announce your product’s appearance,
or any surprising and positive findings of the experts who have examined it.
Step 5:
Begin your chosen advertising
campaign, targeting the markets you deemed as most receptive to your product.
Hold a product release or grand opening event to generate local interest and
publicity. Place ads in the publications your target market reads, on local
radio and TV stations, and in newspapers.
Step 6:
Evaluate your product’s success on an
ongoing basis. Note any longer-term changes in the market base, or in customer
expectations of the product, and then reposition it as needed. For example,
Proctor & Gamble repositioned its diapers by emphasising their range of
sizes. They began marketing them under the name of Pampers Phases, which were
geared toward babies and toddlers of different ages.
Get
Executive Coaching
Questions 15–21
Complete the table below.
Choose NO MORE THAN TWO WORDS from the text for each answer.
Write your answers to boxes 15-21 on your answer sheet.
Optimize
Logistics Systems
|
Starting
a small business |
|
|
Marketing |
Decide
on a strategy: undifferentiated
– the same strategy for the whole market. differentiated
– different strategies for different market segments. 15 …………………. – a strategy for only one
market segment. |
|
Promotion |
Try
different approaches, e.g.: Try
out different ad campaigns for the product (stress the 16 ………………….). Try out one
campaign on different markets. Put
the product in a variety of 17 …………………. . Evaluate
each campaign and respond to 18 …………………. collected from
customers. |
|
Seeding
the market |
Distribute
19 …………………. to significant individuals or organisations |
|
Publicity |
Publicise
20 …………………. . Write notices
for the media. |
|
|
Start the ad
campaign. Hold a special
event to launch the product. |
|
|
Be aware of
possible market changes over time. If
necessary, 21 ………………. the product. |
Read the text below and answer questions
22–27.
Managing the inventory: advice
for business managers
The importance of the inventory
Inventory or stock refers to the goods and
materials that a business holds for the ultimate purpose of resale. Inventory
is among the more significant sources of revenue for a company. After all,
inventory equals profit, so keeping an accurate account of product in stock and
inventory to be ordered can have a dramatic financial impact on your business.
In fact, bad inventory can affect more than just the bottom line, it can have a
damaging effect on your organization in the following ways:
Poor Customer Service:
Lack of inventory control can result in a delay when shipping products to
customers. Moreover, it can create a scenario in which you don’t have the
proper parts available for a product because you failed to check your
inventory. This results in overall poor service to the clients you serve, and
customer dissatisfaction.
Loss of Cost Effectiveness:
Bad inventory can be quite costly to your organization. If you have too much
inventory, it will be prone to damage or destruction over time due to reasons
beyond your control. If you have no system for accurately monitoring inventory,
you also may end up with shrinkage (inventory lost to theft). Finally, if you
are spending more on additional inventory that you don’t need – because you
don’t know what you have – you are wasting money.
Poor Planning:
Businesses track inventory so that
they are able to fulfil customer orders at all times. However, it is also good business practice to plan ahead, and
when you start with a bad cache of inventory, then you can’t properly plan.
Moreover, if you have an unexpectedly large order – which is great for
business, financially speaking – your bad inventory may again cost you money if
you can’t fulfil it.
Try Prep Courses
Solutions:
To
mitigate the negative effect of bad inventory on your business, you can
integrate a few solutions into your workflow. For example, you can invest in an
automated inventory management system, software which can track your inventory
and show you where you’ve gone wrong. If you prefer one-on-one advice and fast
answers, you may engage an inventory consultant to periodically review your
stock, show you where you can make improvements in storage, and advise you on
the process by which inventory moves in and out of your business.
Compare Business
Loans
Questions 22–27
Complete the sentences below.
Choose ONE WORD ONLY from the text for each answer.
Write your answers in boxes 22–27 on your answer sheet.
22. A company’s inventory represents profit, as the stored items
are intended for…....……..
23. One of the consequences of failing to manage inventory is a …....……..
in making deliveries.
24. Large quantities of stock may eventually suffer …....…….. and
even ruin.
25. Unchecked inventory can become depleted due to …....……..
26. The benefits of an unpredicted …....…….. may be lost if there
is insufficient stock.
27. Ways of avoiding bad inventory include purchasing special
software and hiring a …....……..
Answers with Brief Reasons
Set 1
Questions
15–21
15. emails — "your letters may be opened
and read... check the emails you receive"
16. impact assessment — "This is
called impact assessment"
17. equipment — "the equipment being monitored
is provided partly or wholly for work"
18. quality — "listening in to phone calls
to assess the quality of your work"
19. crime — "to prevent or detect
crime"
20. computer viruses — "to
prevent computer viruses entering the system"
21. confidential helplines — "calls
you make to confidential helplines" (cannot be recorded)
Questions
22–27
22. questionnaire — "first
use our questionnaire to see if you meet the criteria"
23. online account — "use to
create your online account"
24. 10 days — "you will have 10 days to
decide whether to accept this"
25. complete — "you then have 20 days to
complete your application"
26. employer — "your employer in Canada must
pay the compliance fee and inform you of your offer of employment number"
27. refund — "will be given a refund if you
do this within 56 days"
Set
2
Questions
15–21
15. confidence — "you will
have more confidence"
16. website — "Visit the website and read
any materials"
17. duties — "This will tell you the duties
that go with the job"
18. charity — "voluntary work you have done
for a charity"
19. ambitions — "prepare to answer questions
about your ambitions for the future"
20. gaps — "account for gaps in your
career history"
21. salary — "Don't ask about salary unless
you have been offered the job"
Questions
22–27
22. competitors — "look at
your competitors"
23. delivery — "Will your delivery system be
direct or through shops?"
24. premises — "Do you need to look for
premises or can you work from home?"
25. law — "The law regulates how
companies are run"
26. costs — "you need to make sure you
build in all your costs"
27. funding — "if you think you will need to
find some funding to help get the business off the ground"
Set
3
Questions
15–20
15. L (branch) — "transfer
to a division of the company in another city"
16. E (situation) — "to cope
with a change in life's circumstances"
17. A (employment) — "to
change the nature of your job" (employment = job)
18. D (talents) —
"highlight your achievements, strengths and abilities"
19. J (culture) — "your
familiarity with the organization's values and practices"
20. I (form) — "fill in the application
document" (form = document)
Questions
21–24 (any order)
- A — "relocation of the business to another city or
province"
- D — "financial issues leading to downsizing"
- F — "wants to outsource certain business functions"
- H — "no longer using a certain department" /
"obsolete skill set"
Questions
25–27
25. feedback — "The employer must take into
account any feedback that employees provide"
26. reasonable notice — "then
'reasonable notice' is required"
27. evidence — "The business must give
evidence to show that the grounds for redundancy were objective"
Set
4
Questions
15–20
15. shipment — "you need to provide
information about your shipment"
16. photo ID — "You'll need a photo ID in
addition to your birth certificate or passport"
17. interior cab lights — "Drivers
must also turn on interior cab lights"
18. interior drapes (or blinds) — "open all interior drapes or blinds
to sleeper areas"
19. Immigration — "instructed
to report to Immigration to fill out the I-94 card"
20. charge — "The charge for the I-94 card
is $6"
Questions
21–27
21. chair — "supplying an appropriate
chair for the use of the employee"
22. allergy — "an allergy caused by
something in the workplace"
23. dependants —
"temporary difficulties relating to dependants"
24. flexible — "request flexible ways of
working, such as job-sharing"
25. dismissal — "may result in dismissal"
26. doctor — "contact the employee's doctor
for more information"
27. stress — "employees... who may be
suffering from stress"
Set
4 (Second Version)
Questions
15–21
15. marketing environment —
"extensive experience in a marketing environment"
16. Corporate Travel Consultant — "a
career as a Corporate Travel Consultant"
17. rewards — "the rewards on offer"
18. outstanding efforts —
"acknowledge outstanding efforts and celebrate successes"
19. ambitions — "We'll be asking you about
your ambitions"
20. psychometric test — "required
to complete a psychometric test"
21. team — "meet the team and find out
more about the sort of work"
Questions
22–27
22. authorisation — "Do not
enter restricted areas without authorisation"
23. obstructions —
"obstructions may affect access in the event of a fire"
24. wrapped — "without having wrapped the
items carefully"
25. waste procedures — "Other
waste procedures may vary"
26. trolleys — "use the trolleys provided in
the workplace"
27. regular breaks — "make
sure that you take regular breaks when necessary"
Set
5
Questions
15–20
15. senior — "inform a senior member of
staff"
16. search — "The company reserves the
right to search staff members"
17. disciplinary action — "will be
subject to disciplinary action"
18. contractors —
"contractors and people visiting the company... are also obliged to wear
them"
19. outsiders — "disclosure of such material
to outsiders"
20. private notes — "you must
hand over to your manager all private notes"
Questions
21–27
21. 2003 — "with effect from 1 August
2003"
22. four weeks — "no fewer
than four weeks of paid holiday a year"
23. one-twelfth — "workers
are entitled to one-twelfth of the annual holiday"
24. counter-notice — "they can
give you counter-notice equal to the holiday"
25. shutdown — "when there is a shutdown at
the same time every year"
26. payment — "you are entitled to receive
payment for any outstanding holiday"
27. collective agreement — "your
holiday rights might be specified in a collective agreement"
Set
6
Questions
15–22 (chart completion — note: the chart itself is not fully visible,
so answers are inferred from course descriptions)
15. free — "offers FREE elementary
help"
16. 3-hour — "This 3-hour lecture"
17. three-day — "This three-day course"
18. two-day — "conducted over two days"
19. 8-hour — "this 8-hour course"
20. $15 — "The cost of the course is
$15"
21. timetable — "Grab a timetable from the
Centre"
22. MINITAB — "using MINITAB on a bank of
PCs"
Questions
23–27
23. D — English for Computer Studies
(Narelle needs computing for business studies)
24. A — Revision Course in Basic Maths (Joe
wants to brush up on maths)
25. N — No course available for advanced
computer graphics
26. C — Statistics for the Practitioner
(Geoff needs to interpret and apply statistics)
27. B — Bridging Course in Statistics for
Marketing (Bob needs basic statistic equations)
Set
8
Questions
14–21
14. conditional — "who have
a conditional place at a British university"
15. incorporate — "can
incorporate it into their work"
16. study and recreational facilities
— "The use of the Academy's study and recreational facilities"
17. popular tourist attractions —
"weekend excursions to popular tourist attractions"
18. in groups — "working both individually and
in groups"
19. 5000-word project — "work
towards a 5000-word project in their own field of study"
20. manage their time — "will
require students to manage their time effectively"
21. Upper-intermediate — "a
ten-week course beginning in July is available for upper-intermediate
students"
Questions
22–27
22. i (Statistics for Life and Study) —
Course A is an introduction to statistics
23. iv (Statistics for science and research)
— Course B teaches advanced mathematical and statistical skills
24. vi (Essays – From Planning to
Production) — Course C concentrates on writing academic essays
25. iii (Tips for Extended Research) — Course
D is for PhD students working on a long-term project
26. viii (Common Errors in English Writing) —
Course E covers common grammar mistakes and spelling errors
27. v (Advanced Grammar for International
Students) — Course F is for non-native students focusing on grammar
Set
9
Questions
15–21
15. concentrated — "A
concentrated strategy... should be used when just one particular segment of the
market is targeted"
16. distinct selling point — "Make
sure each campaign emphasizes your product's distinct selling point"
17. stores — "try placing your product in
different types of stores"
18. customer feedback — "act on
customer feedback gained from salespeople or follow-up surveys"
19. product samples — "giving
potential customers product samples"
20. testimonials — "Make
your testimonials public by quoting them"
21. reposition —
"reposition it as needed"
Questions
22–27
22. resale — "goods and materials that a
business holds for the ultimate purpose of resale"
23. delay — "can result in a delay when
shipping products to customers"
24. damage — "it will be prone to damage or
destruction over time"
25. theft — "shrinkage (inventory lost to
theft)"
26. order — "if you have an unexpectedly
large order... your bad inventory may again cost you money"
27. consultant — "you may
engage an inventory consultant to periodically review your stock"
