Wednesday, 24 December 2025

PTE Respond to a Situation (New)

PTE  Respond to a Situation (New)

  • Task: React to a real-life scenario (e.g. “You missed class, leave a message for your teacher”).
  • Time: 40 sec to respond.
  • Tip:
    • Use natural phrases: “I’m really sorry …”, “I’ll make sure …”
    • Think: Purpose → Action → Politeness.
    • Practice voicemail-style tasks aloud.

1. Missed Class

Situation:
You missed an important class. Leave a message for your teacher.

Answer:
Hello, this is Gita from Section B. I’m really sorry for missing today’s class due to a family emergency. I’ve already checked the course portal and will catch up on the notes. I’d appreciate it if you could let me know about any important instructions or assignments. Thank you for your understanding.


2. Late Assignment

Situation:
You cannot submit an assignment on time. Inform your instructor.

Answer:
Good afternoon, this is Gita. I’m sorry to inform you that I won’t be able to submit the assignment by the deadline due to a technical issue. I’m resolving it and will submit it by tomorrow morning. I sincerely apologize for the inconvenience and appreciate your patience.


3. Job Interview Reschedule

Situation:
You need to reschedule a job interview.

Answer:
Hello, this is Gita calling regarding my interview scheduled for tomorrow. Unfortunately, I have a sudden medical appointment and won’t be able to attend. I’m very interested in the position and would be grateful if we could reschedule at your convenience. Thank you for your understanding.


4. Library Book Renewal

Situation:
You need more time to return a library book.

Answer:
Hello, this is Gita. I’m calling to request an extension for a library book that is due tomorrow. I’m currently using it for my project and would really appreciate a few extra days. Please let me know if this is possible. Thank you very much.


5. Late to a Group Meeting

Situation:
You will be late to a group meeting.

Answer:
Hi everyone, this is Gita. I’m really sorry, but I’m running late due to unexpected traffic. I’ll join the meeting in about fifteen minutes. Please continue without me, and I’ll catch up as soon as I arrive. Thanks for your understanding.


6. Course Registration Problem

Situation:
You are unable to register for a course. Contact the administration.

Answer:
Good morning, this is Gita. I’m calling because I’m facing an issue registering for one of my required courses online. I’ve met all the prerequisites, but the system is not allowing access. I’d appreciate your assistance in resolving this issue. Thank you.


7. Requesting Sick Leave at Work

Situation:
You are sick and cannot come to work.

Answer:
Hello, this is Gita. I’m feeling unwell today and have been advised to rest by my doctor. I won’t be able to come to work, but I’ll complete my pending tasks once I recover. I apologize for the inconvenience and appreciate your support.


8. Complaint About Noisy Neighbour

Situation:
You want to politely complain about noise.

Answer:
Hello, I hope you’re doing well. I’m calling to kindly mention that there has been loud noise late at night recently. It has been difficult to rest properly. I’d really appreciate it if the volume could be lowered during late hours. Thank you for your cooperation.


9. Asking for Deadline Extension

Situation:
Request extra time for a project.

Answer:
Good evening, this is Gita. I’m calling to request a short extension for the project deadline. I want to ensure the quality of my work and need a bit more time. I’ll make sure to submit it as soon as possible. Thank you for considering my request.


10. Informing Late Arrival at Airport Pickup

Situation:
You will be late to pick someone up from the airport.

Answer:
Hi, this is Gita. I’m really sorry, but my arrival has been delayed due to traffic congestion. I’ll reach the airport about twenty minutes late. Please wait near the exit gate, and I’ll be there shortly. Thanks for your patience.


11. Cancelling a Doctor’s Appointment

Situation:
You need to cancel a doctor’s appointment.

Answer:
Hello, this is Gita calling to cancel my appointment scheduled for tomorrow morning due to an unexpected commitment. I’d like to reschedule it at your earliest convenience. I apologize for the short notice and appreciate your understanding.


12. Reporting a Technical Issue

Situation:
Your online exam platform is not working.

Answer:
Good morning, this is Gita. I’m experiencing a technical issue with the online exam platform, as it keeps logging me out. I’ve tried restarting the system, but the problem persists. I’d appreciate immediate assistance, as the exam is time-sensitive. Thank you.


13. Hotel Room Complaint

Situation:
Your hotel room is not clean.

Answer:
Hello, this is Gita from Room 304. I’m calling to inform you that the room hasn’t been properly cleaned. I’d appreciate it if housekeeping could attend to this at the earliest. Thank you for your prompt assistance.


14. Requesting Recommendation Letter

Situation:
Ask your teacher for a recommendation letter.

Answer:
Good afternoon, this is Gita. I hope you’re doing well. I’m calling to kindly ask if you would be willing to write a recommendation letter for my university application. I’d be happy to provide any required details. Thank you for your time and support.


15. Internet Service Complaint

Situation:
Your internet service is frequently disconnecting.

Answer:
Hello, this is Gita. I’m calling to report frequent disconnections with my internet service over the past few days. This is affecting my online work significantly. I’d appreciate it if you could look into this issue as soon as possible. Thank you.


Final PTE Tips

·         Speak calmly and clearly

·         Use polite opening & closing

·         Mention solution or next step

·         Avoid overthinking—sound natural

 

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PTE Respond to a Situation (New)

PTE   Respond to a Situation  (New) Task:  React to a real-life scenario (e.g. “You missed class, leave a message for your teacher”). Time: ...