PTE Respond to a Situation (New)
- Task: React to a real-life scenario (e.g. “You missed class, leave a message for your teacher”).
- Time: 40 sec to respond.
- Tip:
- Use natural phrases: “I’m really sorry …”, “I’ll make sure …”
- Think: Purpose → Action → Politeness.
- Practice voicemail-style tasks aloud.
1. Missed Class
Situation:
You missed an important class. Leave a message for your teacher.
Answer:
Hello, this is Gita from Section B. I’m really sorry for missing today’s class
due to a family emergency. I’ve already checked the course portal and will
catch up on the notes. I’d appreciate it if you could let me know about any
important instructions or assignments. Thank you for your understanding.
2.
Late Assignment
Situation:
You cannot submit an assignment on time. Inform your instructor.
Answer:
Good afternoon, this is Gita. I’m sorry to inform you that I won’t be able to
submit the assignment by the deadline due to a technical issue. I’m resolving
it and will submit it by tomorrow morning. I sincerely apologize for the
inconvenience and appreciate your patience.
3.
Job Interview Reschedule
Situation:
You need to reschedule a job interview.
Answer:
Hello, this is Gita calling regarding my interview scheduled for tomorrow.
Unfortunately, I have a sudden medical appointment and won’t be able to attend.
I’m very interested in the position and would be grateful if we could
reschedule at your convenience. Thank you for your understanding.
4.
Library Book Renewal
Situation:
You need more time to return a library book.
Answer:
Hello, this is Gita. I’m calling to request an extension for a library book
that is due tomorrow. I’m currently using it for my project and would really
appreciate a few extra days. Please let me know if this is possible. Thank you
very much.
5.
Late to a Group Meeting
Situation:
You will be late to a group meeting.
Answer:
Hi everyone, this is Gita. I’m really sorry, but I’m running late due to
unexpected traffic. I’ll join the meeting in about fifteen minutes. Please
continue without me, and I’ll catch up as soon as I arrive. Thanks for your
understanding.
6.
Course Registration Problem
Situation:
You are unable to register for a course. Contact the administration.
Answer:
Good morning, this is Gita. I’m calling because I’m facing an issue registering
for one of my required courses online. I’ve met all the prerequisites, but the
system is not allowing access. I’d appreciate your assistance in resolving this
issue. Thank you.
7.
Requesting Sick Leave at Work
Situation:
You are sick and cannot come to work.
Answer:
Hello, this is Gita. I’m feeling unwell today and have been advised to rest by
my doctor. I won’t be able to come to work, but I’ll complete my pending tasks
once I recover. I apologize for the inconvenience and appreciate your support.
8.
Complaint About Noisy Neighbour
Situation:
You want to politely complain about noise.
Answer:
Hello, I hope you’re doing well. I’m calling to kindly mention that there has
been loud noise late at night recently. It has been difficult to rest properly.
I’d really appreciate it if the volume could be lowered during late hours.
Thank you for your cooperation.
9.
Asking for Deadline Extension
Situation:
Request extra time for a project.
Answer:
Good evening, this is Gita. I’m calling to request a short extension for the
project deadline. I want to ensure the quality of my work and need a bit more
time. I’ll make sure to submit it as soon as possible. Thank you for
considering my request.
10.
Informing Late Arrival at Airport Pickup
Situation:
You will be late to pick someone up from the airport.
Answer:
Hi, this is Gita. I’m really sorry, but my arrival has been delayed due to
traffic congestion. I’ll reach the airport about twenty minutes late. Please
wait near the exit gate, and I’ll be there shortly. Thanks for your patience.
11.
Cancelling a Doctor’s Appointment
Situation:
You need to cancel a doctor’s appointment.
Answer:
Hello, this is Gita calling to cancel my appointment scheduled for tomorrow
morning due to an unexpected commitment. I’d like to reschedule it at your
earliest convenience. I apologize for the short notice and appreciate your
understanding.
12.
Reporting a Technical Issue
Situation:
Your online exam platform is not working.
Answer:
Good morning, this is Gita. I’m experiencing a technical issue with the online
exam platform, as it keeps logging me out. I’ve tried restarting the system,
but the problem persists. I’d appreciate immediate assistance, as the exam is
time-sensitive. Thank you.
13.
Hotel Room Complaint
Situation:
Your hotel room is not clean.
Answer:
Hello, this is Gita from Room 304. I’m calling to inform you that the room
hasn’t been properly cleaned. I’d appreciate it if housekeeping could attend to
this at the earliest. Thank you for your prompt assistance.
14.
Requesting Recommendation Letter
Situation:
Ask your teacher for a recommendation letter.
Answer:
Good afternoon, this is Gita. I hope you’re doing well. I’m calling to kindly
ask if you would be willing to write a recommendation letter for my university
application. I’d be happy to provide any required details. Thank you for your
time and support.
15.
Internet Service Complaint
Situation:
Your internet service is frequently disconnecting.
Answer:
Hello, this is Gita. I’m calling to report frequent disconnections with my
internet service over the past few days. This is affecting my online work
significantly. I’d appreciate it if you could look into this issue as soon as
possible. Thank you.
Final
PTE Tips
·
Speak calmly
and clearly
·
Use polite
opening & closing
·
Mention solution
or next step
·
Avoid overthinking—sound natural
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