It is
mainly written to the people whom you have not met before or have no any
relation. Moreover,
people whom you don’t know or are senior to you are related to this
letter. You will be provided such topics of the letters are like: job
applications, letters of complaint, letter of request to your manager, or
requesting information.
You
should mainly focus on the two things:
Starting:
Dear sir/madam,
Ending: Yours faithfully,
Note: you
should make your writing in a formal way. It should show the complete meaning.
You cannot use short abbreviations and contractions.
Here is the
formal letter structure
Dear
Sir/Madam,
Paragraph 1- Say why you are writing to them. (I am
writing with regard to…)
Paragraph 2- Bullet point 1 and supporting details
Paragraph 3- Bullet point 2 and supporting details
Paragraph 4- Bullet point 3 and supporting details
I look
forward to hearing from you.
Yours
faithfully,
[Your
Full Name]
Useful
Language
Below is a
selection of useful language for you to use in a formal letter. The
phrases you choose will depend on the context of the question.
Beginning
§ I am writing this letter with regard
to…
§ I am writing to bring to your
attention…
§ I am writing to inform you that…
§ I am writing to express my
dissatisfaction with…..
Requests and Suggestions
I would be grateful if you would…
·
I would like you to…
·
I am entitled to request
that you….
·
I was wondering if it
would be at all possible to….
·
I would like to suggest
that….
Ending
·
I look forward to
hearing from you.
·
I look forward to
receiving your response.
·
I await your prompt
service.
·
I thank you for your
consideration.
·
Please respond at the
earliest convenience.
Proposed Starting: (formal and
semi-formal letters)
In response to
your letter/ invitation/proposal/ complaint/ advertisement/ written claim
......
In reply to your letter /invitation/ proposal/ complaint/ advertisement/
written claim ......
With the reference of your letter/invitation/proposal/ complaint/
advertisement/written claim ......
Example:
1) I am writing you in response to your invitation..........
2) With the reference to your proposal..........
Vocabulary to use in different
situations:
Apology:
• I am very sorry but.......... (informal)
• I am terribly sorry, but.......... (semi-formal)
• I must apologise about.......... (formal)
• Please accept my apologies.......... (formal)
• I would like to apologize for.......... (formal)
• Please accept my sincere apologies..........
(formal)
Request:
• Could you please..........
• Could you possibly..........
• I would be grateful if you..........
• I would highly glad if you..........
• Would it be possible to..........
• I wonder if you could..........
• Would you be kind enough to..........
• would you mind doing..........
Seeking Help:
• I would appreciate it if you
could.......... (formal)
• I would be grateful if you could.......... (formal)
• Could you please.......... (informal)
• I was wondering if you could help me.......... (informal)
• I'd like you to.......... (informal)
• I would request you to.......... (semi-formal)
Complaint:
• I feel something should be done
about.......... (informal)
• I must complain about.......... (semi-formal)
• I can not resist myself to let you know
that.......... (informal)
• I am very much unhappy with.......... (semi-formal)
• I want you to know that.......... (informal)
• I am writing to express my dissatisfaction
about/with.......... (formal)
• I am writing to express my annoyance with..........
(semi-formal)
• I am not happy about/because.......... (informal)
• ..........was very disappointing.....
(semi-formal)
• .......... was utterly disappointing.....
(semi-formal)
Satisfaction:
• I was very happy to learn
that.......... (informal)
• I was very happy to hear that.......... (informal)
• I was delighted to hear that.......... (formal)
• I was thrilled to find out that.......... (informal)
• I was glad to hear that.......... (semi-formal)
Suggestion:
• Perhaps we could........... (formal/
semi-formal, informal)
• Perhaps you can............
• I would like to suggest that........... (semi-formal/
fomral)
• May I suggest that............
• Could you please...........
• I would highly appreciate it if you...........
(formal)
• Would it be a good idea to........... (semi-formal)
• Perhaps it would be a good idea to...........
(formal)
Asking for Information:
• I would like to know about/if...........
• I am writing to inquire about...........
• I am writing to find out about...........
• What I am looking for is...........
• I would like you to inform me...........
• I would appreciate it if you could provide
me...........
Providing Information:
• I would like to inform you
that...........
• Perhaps you should be informed
that............
• I guess you would be glad to know that...........
• Please be informed that............
• For your kind
notification...........
• I should let you know that...........
Giving good news:
• I am happy to advise you that... (formal)
• I am pleased to inform you that... (semi-formal)
• I am delighted to tell you that... (informal)
• I thought you might like to know that... (informal)
• I am happy to inform you that... (semi-formal)
Giving bad news:
• I regret to advise you that... (formal)
• I regret to inform you that... (semi-formal)
• I am sorry to tell you that... (informal)
• I am afraid I have some bad news... (informal)
Conveying regards:
• Please convey my greeting and best
wished to your parents.
• Please pass on my best wishes to your wife and
children.
• Please give my best regards to your family.
• Please give my regards to your parents.
• My best wishes to your parents.
Concern/sympathy:
• I am/was sorry to hear about...
• I am writing to express my concern about...
• It breaks my heart to hear that... (informal)
• I wish I could revert it in any way... (informal)
Sample 1
On a recent holiday you
lost a valuable item. Fortunately, you have travel insurance to cover the cost
of anything lost.
Write a letter to the
manager of your insurance company. In your letter
• describe
the item you lost
• explain
how you lost it
• tell the
insurance company what you would like them to do.
Dear Sir/Madam
I am writing to inform you that I recently lost my digital camera
while on holiday in Vietnam.
The camera is a black Canon 70d and cost $1550 when I bought
it new last month. It has a resolution of 20 megapixels, a Canon 67-millimeter
lens and was in a brown leather case with my name on it.
I lost it when I was having coffee with my husband in the
backpacker area of Ho Chi Minh City. I believe the coffee shop was called
Highlands Coffee and it was on Pham Ngu Lao Street. We had been at the
coffee shop for around 45 minutes when I noticed it was missing.
I am entitled to make a claim for the value of the above-mentioned
item and request that you send me details on what I need to do in order to
proceed.
I look forward to hearing from you at your earliest convenience.
Yours faithfully
John Smith
(162 words)
Sample 2
You should spend about
20 minutes on this task.
You are due to start a
new job next week but you will not be able to because you have some problems.
Write a letter to your
new employer. In your letter
• explain your situation
• describe your problems
• tell him/her when you think you can start.
You should write at
least 150 words.
You do NOT need to write your own address.
Begin your letter as
follows:
Dear ...............,
Dear sir/madam,
I am writing concerning the position of Assistant Office Manager
that I am due to begin next Monday. However, a problem has arisen.
As you know, I currently work for my uncle's food-packing
business, and you will remember from my interview that I have gained valuable
experience there. Unfortunately, he has had to go into hospital for an
operation, leaving my aunt in charge of both the home and the business. She has
asked me, as this is a particularly busy time of year, to stay on and help her
with the running of the office. I realize this will be inconvenient to you, but
very much hope that, given the circumstances, you would be prepared to allow me
to take up my position with you two weeks later than planned. I would like to
emphasize that I remain very keen to work with you, and that I will be gaining
further useful experience during this time.
I look forward to
hearing from you.
Yours sincerely,
John Forbes
(170 words)
You have been offered a job,
asking you to start next week. You want the job very much but, because of a
previous commitment, you want to delay the start for another two weeks.
Write to the manager, accepting the
job, but explaining your situation and asking for a change to your start date.
You should write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Sample Answer 1:
Dear Sir or Madam,
I am absolutely honoured to learn from your
email that you have finalised my joining as an executive in your company. I
consider it a great leap forward towards my future career, and I will serve my
position with my best effort. However, I am writing to seek your permission for
a delay in the joining date.
I am afraid I cannot join on 15th June, the
date you expect me to start. After I formally notified my current employer a
month ago, they welcomed my decision. However, they have recently requested an
extension to hand over the projects I am currently working on and train a
colleague. I am already committed to a project with my current employer and I
will need another week to finish it. Thus, the new request from my manager
forces me to work another two weeks with them.
Therefore, I would request you to delay my
joining date and I am absolutely positive about starting with you from the 1st
of July. I hope you will allow me to finish my commitment to my current
employer and let me join your company on 1st July.
I look forward to hearing from you.
Yours faithfully,
Daren Smith
Sample 2
You should spend about 20 minutes
on this task.
A friend recently told you that
he/she had gone to an excellent restaurant. You wonder if this restaurant will
be suitable for your birthday party next week.
Write a letter to your friend. In your
letter,
·
tell your friend about your planned party
·
ask for details of the restaurant
·
ask what kind of food it serves and if your
friend has any particular recommendations
Write at least 150 words.
You do NOT need to
write any addresses.
Begin your letter as follows:
Dear .......................,
Model Answer :
Dear Ben,
I hope you’re doing great! The other day you
were talking about an excellent restaurant you visited, and I was wondering if
it might be a good place for my birthday party next week.
I’m planning a small gathering with close
friends, and I want to celebrate in a place with great food and a nice
atmosphere. Could you please let me know the name of the restaurant and
how to get there? Since we’re in London, I’d love to know if it’s easily
accessible by public transport. I'd also be interested in knowing if car
parking is available nearby as some of my friends would love to drive their
cars. Also please give me their Facebook or Google Business Page addresses so
that I can contact them.
Please do come to the party. I’d also love to
hear more about the type of cuisine they serve. Do they have any standout dishes
you’d recommend? If you have any personal favourites from the menu, I’d love to
know so I can check them out in advance.
I
look forward to hearing from you.
Yours
Faithfully,
Ranjan
Sony
Sample 3
You should spend about 20 minutes
on this task.
You recently bought some train
tickets for a journey a week in advance. When you went to the station to catch
the train, you were told you could not use the tickets and the staff were very
unhelpful to you.
Write a letter to the train company.
In your letter,
·
describe the problem you had with the
tickets
·
say why you were unhappy with the staff
·
suggest what action the train company should
take
Write at least 150 words.
You do NOT need to
write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Model Answer 1:
Dear Sir or Madam,
I am writing to formally complain about an
issue I faced while attempting to travel with your company a week ago. I
hope you will take the necessary actions to address the issue and make sure it
does not happen in the future.
In relation to the problem that I faced, on
5th February, I purchased three train tickets online for a journey from
Manchester to London on 11th February. However, upon arriving at the station
with my parents, I was informed that our tickets were invalid, despite having
received confirmation at the time of purchase. The explanation from your staff
was vague and I was not given a clear reason why our tickets were not valid for
the journey!
What disappointed me even more was the
unhelpful attitude of the staff. Instead of assisting me in resolving the
issue, they simply stated that I could not board the train and made no effort
to explain the reason behind it. Their dismissive behaviour left me and my
parents feeling frustrated and stranded, especially as we had important
commitments in London that day.
Given this inconvenience, I kindly request a
full refund for our unusable tickets and proper compensation for the situation.
Additionally, I urge you to provide better staff training in customer service
to ensure passengers receive appropriate support in such situations.
I look forward to your prompt response.
Yours faithfully,
Eva Watson
Sample 4
You should spend about 20 minutes
on this task.
You have learned from a news
article that a real estate company is going to build a shopping centre near
your home. However, you think that the shopping centre should not be built
there.
Write a letter to the city counsellor.
In your letter,
·
say how you have learned about the plan
·
explain how it is going to negatively affect
the residential area where you live
·
say what you think the city council should do
about it
Write at least 150 words.
You do NOT need to
write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Model Answer:
Dear Sir or Madam,
I am a resident of Woodley in Berkshire, and I
have decided to write this letter after reading a recent news article about the
plan to build a shopping centre in our residential area. Needless to say, we do
not really like this idea, and I hope that you would take the necessary
initiatives to halt this project which would otherwise disrupt the peaceful
lives of the residents.
Our residential area is already
over-populated, with not enough streets and parking spaces. Of course, the
shopping centre will have its own parking spaces, but sometimes, those parking
spaces just might not be enough to accommodate all the cars. And if that is the
case, the mall visitors most likely would park their cars in our streets and
parking spaces, making our streets even more crowded. The commotions,
businesses and people would make our peaceful residential area worse to live
in.
Another problem is that our residential area
has a sizable, college and university-going, young population who, most likely,
would start wasting their time in the shopping centre in the name of
socializing and having fun, instead of focusing on their studies.
These are just some of the possible negative
effects, but they should be good enough to convince you to relocate this
shopping centre to a commercial area, away from any residential areas.
Thank you in advance.
Yours faithfully,
Keith Marshall
Sample 5
You should spend about 20 minutes
on this task.
You have been staying in a
foreign country for the last two years, and your visa is about to expire next
June. However, you are planning to take a three-months professional course. You
will need a visa extension.
Write a letter to the consular in the
embassy and ask for an extension on your visa.
Write at least 150 words.
You do NOT need to
write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Model Answer:
Dear Sir or Madam,
I am an international student in the United
Kingdom, and I came on a student visa about two years ago from India. Since
then I have been living in this great country and studying to finish my
post-graduation degree. If everything goes fine with my studies and according
to the schedule, I should be able to complete my degree in Civil Engineering
this coming June, which is only a few months away from now. So, no problem
there, and I would like to thank you again for that.
But, then, I am also thinking of continuing my
education for another three months after finishing my post-graduation degree
except, of course, the problem is, my visa is going to expire as soon as I
finish my degree. By the way, I want to use these additional three months in
pursuing a professional diploma course in “AutoCAD” since it very much aligns
with my ambition to prepare myself as a fine Engineer.
Now that you know why I want to stay another
three months in your country, I would highly appreciate it if you grant me a
visa extension for that period.
Yours faithfully,
Chetan Singh
Sample 6
You should spend about 20 minutes
on this task.
Your company has recently introduced a
new uniform for the staff. But you have learned that the staff members are not
happy about it.
Write a letter to your manager about
it. In your letter,
·
explain why you think the staffs are not happy
with the new uniform
·
what you want the new uniform to be like
·
and give some suggestions to handle the
situation
Write at least 150 words.
You do NOT need to
write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Model Answer 1:
Dear Sir or Madam,
I am a Senior Executive at our company, and I
am writing this letter to say a few words about the new uniform code of our
company which, I do not think, is exactly appreciated by many of our company
staff.
The problem is that the majority of the staff
of our company think that a new uniform code is just a waste of time and money
because it does not really help increase our productivity in any way.
Besides, they are also saying in private that they are not willing to accept
this new uniform code because they think that the colours of the dresses are
too “generic” and do not quite go along with the prestige and reputation of our
company.
So, now that we know why the staffs are not
ready to approve this new uniform code, the management can actually suggest a
different colour code (could be more than just one colour as long as they are
“unique”). Not only that but also the company can make an offer to pay for the
making charges of the uniforms to make this new uniform proposal even more
appealing to them.
I hope you will consider my opinion and
suggestions.
Yours faithfully,
Sofie Sony
Sample 7
You should spend about 20 minutes
on this task.
You have bought some clothing
online and are not satisfied with your purchase.
Write an email to the company that you
bought the clothing from. In your email,
·
give details of the purchase
·
describe the problem
·
explain why you need a replacement urgently
Write at least 150 words.
You do NOT need to
write any addresses.
Begin your email as follows:
Dear Sir or Madam,
Model Answer 1:
Dear Sir or Madam,
Last week I bought some t-shirts and trousers
from your online store, but I just do not think that I am fully satisfied with
the purchase I made. The purchase included four t-shirts and three pairs of
trousers which I was planning to use later as my summer outfits. I used my
credit card to pay for those clothing items, and the online receipt number is
GA- 5487.
Two of the t-shirts were supposed to be of a
round-neck collar while the other two were supposed to have a regular collar.
But, when they arrived, I found all of those t-shirts to have round-neck
collars. Not only that but also they were not in the colours that I chose when
ordering them. In fact, I wanted two of them to be of light navy blue
colour and the remaining two black, but they all came out to be regular blue,
instead. As for the trousers, two of them seem to be smaller sizes than what I
actually ordered.
So, please replace them at your earliest
convenience because I do not really have any decent summer dresses to use this
coming summer. If I do not hear from you within the next seven days, I would be
forced to lodge a complaint to the "Consumer Rights Commission"
office.
Thank you in advance.
Yours faithfully,
Amal Buksha
Model Answer 2:
Dear Sir or Madam,
I purchased an M-size blue woollen sweater
from your online store (Order # E1208750) on February 20th. The item was
delivered to me on February 24th, but unfortunately, I am not satisfied with
the product that was delivered to me. I am hoping that you will replace the
product urgently.
The issue with the sweater is that it is a
different colour and size from what I ordered. Instead of the blue medium-sized
sweater, I received a black sweater in size L. Since I specifically ordered a
blue medium-size sweater, that must be a mistake made by one of your
staff. I ordered the sweater for an upcoming event next week, so, I
urgently require a replacement.
I kindly request that you arrange for the
correct item to be sent to me as soon as possible. Please let me know how to
proceed with returning the incorrect item.
I appreciate your prompt attention to this
matter. Looking forward to your response.
Yours faithfully,
Amelie Tennyson
Sample 8
You should spend about 20 minutes
on this task.
You visit a sports centre
regularly, and there is a problem with the changing rooms in it. You have
complained about it several times but with no success.
Write a letter to the manager of the
sports centre. In your letter,
·
describe what the problem with the changing
rooms is
·
say what happened the last time you complained
·
explain what you want the manager to do
Write at least 150 words.
You do NOT need to
write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Model Answer:
Dear Sir or Madam,
In recent weeks, we have found some issues
with your otherwise well-managed sports centre, and I just thought that it was
the time to bring those problems to your attention to ensure the reputation of
your famous sports centre and the comfort of its users.
Now, let me explain the issues one by one. The
first issue is that some of the doors of the changing rooms do not lock properly
- probably because the lock systems have worn out or become old due to
excessive use. Another problem is that sometimes, a foul smell hits us as soon
as we enter those rooms either because they are not cleaned properly or do not
get properly “deodorized”.
Of course, I have already complained to the
supervisor, in charge of the maintenance of your sports centre, a couple of
times, but it looks like the issues have not exactly been addressed or solved.
The last time I complained to him was two months ago, and despite his promise
to fix the issues, nothing significant has been done.
Therefore, I would appreciate it if you take
the necessary steps to solve the problems, mentioned above, at your earliest
convenience so that we all can get back to enjoying our time at your
establishment, again, like we always did in the past.
Yours faithfully,
Miranda Blake
Sample 9
You should spend about 20 minutes
on this task.
A magazine wants to include
contributions from its readers for an article called 'The book that influenced
me most’.
Write a letter to the editor of the
magazine about the book that influenced you most. In your letter,
·
describe what this book was about
·
explain how this book influenced you
·
say whether this book would be likely to
influence other people
Write at least 150 words.
You do NOT need to
write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
Model Answer 1:
Dear Sir or Madam,
A recent announcement in your magazine for an
upcoming article of yours, titled “The book that influenced me most”, has
motivated me to write a few words about a book that had influenced my thoughts
very significantly. The name of the book is "My Journey to a Bigger
Journey".
The book was about how a person from a very
“humble” family background eventually became the president of a country. It was
more like a “biography”, and the author, and also the main character in the book,
so beautifully wrote about his struggles and life experience before reaching
the pinnacle of success. The book also has many motivating stories and pieces
of useful advice.
Until I read the book, I had a habit of
virtually blaming anything and everything around me for the bad or negative
things that were happening to me. As a result of this, I couldn’t really see my
own shortcomings or my faults that were hindering my success. But, after
reading that book, I finally got a chance to look at myself – my own negative
thoughts and behaviour problems that are – and thereby changing my overall
outlook on the world and people around me.
So, it was a great book indeed, and if it
could change a negative person like me, it sure could change many others as
well.
I hope you would mention this book in your
article.
Yours faithfully,
Anjali Prabhakar
Model Answer 2:
Dear Sir or Madam,
I recently came across your request for
readers' contributions for the article ‘The Book That Influenced Me Most’, and
I would love to share my experience with a book that had a profound impact on
my life—"To Kill a Mockingbird" by Harper Lee.
This novel, set in the American South during
the 1930s, follows the story of a young girl named Scout Finch as she navigates
issues of racial injustice, morality, and compassion. Through the eyes of
Scout, the reader witnesses her father, Atticus Finch, defend an innocent black
man falsely accused of a crime. The book powerfully addresses themes of
prejudice, empathy, and standing up for what is right.
Reading this book deeply influenced my
perspective on social justice and the importance of treating others with kindness
and fairness. It taught me that true courage is not about physical strength but
about standing by one’s principles, even in the face of adversity. Since
reading it, I have become more conscious of fairness and inclusivity in my
daily life.
I strongly believe that To Kill a Mockingbird
has the power to influence other readers in the same way it influenced me. Its
messages remain relevant in today’s world, encouraging people to challenge
discrimination and develop empathy for others. I would highly recommend it to
anyone looking for a book that can change their outlook on life.
Thank you for considering my contribution. I
look forward to reading the article.
Yours faithfully,
Edith Redford
Model Answer 3:
Dear Sir or Madam,
I am delighted to notice that your magazine
has invited readers to share their thoughts on the book that influenced them
the most. For me, that book is 'The Diary of a Young Girl' by Anne Frank.
This deeply moving diary offers a firsthand
account of Anne’s life as a Jewish teenager hiding from the Nazis during World
War II. Her reflections on fear, hope, love, and human resilience are
profoundly touching. What makes her story even more powerful is her ability to
find beauty in small moments despite the horrors surrounding her.
Reading this book changed my perspective on
life. It taught me the importance of gratitude, optimism, and standing up
against injustice. Her words, so full of wisdom and maturity beyond her years,
made me appreciate the freedoms I often take for granted. I now strive to
approach life with more kindness and empathy, inspired by Anne’s unwavering
belief in the goodness of people.
This book is not just a historical account; it
is a testament to the resilience of the human spirit. It has the power to
influence anyone who reads it, regardless of age or background. I strongly
believe that if more people read Anne’s diary, the world would be a more
compassionate place.
Thank you for considering my
contribution.
I hope more readers will discover this
remarkable book through your article.
Yours faithfully,
Summer Lancaster
Sample 10
On a recent holiday you
lost a valuable item. Fortunately, you have travel insurance to cover the cost
of anything lost.
Write a letter to the
manager of your insurance company. In your letter:
• Describe the item you lost
• Explain how you lost it.
• Tell the insurance company what you would like them to do.
Dear Sir or Madam,
I am writing in connection with a laptop I lost last weekend which was under
the travel insurance with your company.
That was the ‘HP’ brand laptop which I bought last month with a
price of USD 650.00. It was black colored and with the latest i-7 core
processor technology covering 2 years of warranty.
I have visited Goa to spend my yearly holiday along with my entire
family member. The laptop was stolen from my hotel room where we were at sea
beach. It is to be mentioned here that the room was locked during that time.
After returning I found myself in this unpleasant situation and contacted to
the hotel authority immediately and made a serious complaint. Moreover, I have
made a General Diary to the nearest police station for the same reason. The
copy of the GD is enclosed here.
Therefore, I request you to properly investigate the matter and
arrange to pay the claimed amount under insurance by a cheque at an early date
so that I can purchase a new one. Your early action in this regard will be
highly appreciated.
Yours faithfully,
John Jolly
(195 words)
Sample 11
You travelled by plane
last week and your suitcase was lost. You have still heard nothing from the
airline company.
Write to the airline and
• explain what happened
• describe your suitcase and tell them what was in it
• find out what they are going to do about it
Dear Sir / Madam,
I am writing to you
regarding my suitcase, which was lost on the British Airways flight from London
to New York (BA123) on January 2nd. When I realized the loss on my arrival in
New York I reported it to the counter staff. The agent promised to give my
hotel a call within the next hours, but unfortunately this did not happen. I
have contacted British Airways numerous times since by phone without being able
to locate the suitcase.
My suitcase is made of
dark blue fabric with black handles and a single. It contains clothing,
presents for friends I will visit and photographic equipment I was planning to
use on my trip. I already had to buy some cloths and toiletry for which I
attached the receipt to this letter expecting you to refund my expenses.
I hope this matter can
be resolved very soon as I plan to continue my trip to California on the 7th of
January and will no longer be able to pick up the suitcase in New York after
this date. You can reach me on my mobile 123456789.
Yours Faithfully,
Chuck Berry
(193 words)
Question 1
You and your friends ate
a meal at a restaurant to celebrate a special occasion, and you were very
pleased with the food and service.
Write a letter to the
restaurant manager. In your letter:
• Give details of
your visit to the restaurant
• Explain the
reason for the celebration
• Say what you
liked about the food or service
Write at least 150
words. You do NOT need to write any addresses.
Begin your letter as
follows:
Dear Sir/ Madam,
Dear
Sir or Madam,
I am writing this letter
to let you know how pleased I and my friends are after celebrating my friend’s
27th birthday at your restaurant.
By the way, we were
planning to celebrate my friend’s birthday at another place, but we had to
change our plan at the eleventh hour for some reason. But, after coming to your
restaurant and seeing how you have flawlessly planned for the birthday, I am so
glad that we actually went to your place.
Anyway, the seating
arrangement for so many guests was just perfect. The foods and desserts were
just outstanding as they tasted like they were so fresh and right out of the
oven. In fact, I would never forget the chewy taste of those mushrooms which
were cooked with Italian pasta. And, as for the services, all of your staff
members were courteous and professional, and some of them even went out of
their ways to write few poetry lines to cheer up our birthday boy.
So, all in all, we all
had a great time at your restaurant, and we sure would like to come back again
in future.
Yours faithfully,
Shyam Sunder
Practice questions
Question 1
You and your friends ate
a meal at a restaurant to celebrate a special occasion, and you were very
pleased with the food and service.
Write a letter to the
restaurant manager. In your letter:
• Give details of
your visit to the restaurant
• Explain the
reason for the celebration
• Say what you
liked about the food or service
Write at least 150
words. You do NOT need to write any addresses.
Begin your letter as
follows:
Dear Sir/ Madam,
Question 2
You have been invited to
attend an admissions interview for a prestigious college. Unfortunately, you
cannot come at the proposed time due to a previous appointment.
Write a letter to the
admissions tutor and explain your position. In your letter:
• Introduce
yourself and state your interest in the program
• Apologize
and offer to come at a different time
• Ask how
long the interview will be and if you will have to take an exam
Write at least 150
words. You do NOT need to write any addresses.
Begin your letter as
follows:
Dear Sir/ Madam,
Question 3
Your local newspaper
published an advertisement asking people to offer time for local environmental
initiatives in your area.
Write a letter to the
project manager to offer your help. In your letter:
• Describe a
local volunteer project that you are passionate about
• Explain
what you would like to do to help
• Suggest how
to gather more support for the cause
Write at least 150
words. You do NOT need to write any addresses.
Begin your letter as
follows:
Dear Sir or Madam,
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