🇲🇹 Phase 1 — Pre-Departure Integration Course
This
mandatory course for first-time work permit applicants from non-EU/EEA
countries includes two online modules of 10–12 hours each, followed by
an online assessment. The total completion time is 20–24 hours, and applicants
have up to 42 days to finish the course.
|
Module |
Topics
Covered |
Key
Details |
|
1.
Living and Working in Malta |
Malta's history, culture, and
society; traditions and values; accommodation and cost of living; public
services; transport; health services; communication and social behaviour;
respecting Maltese laws and culture; integration into Maltese society. |
Includes information on daily
life, cultural expectations, social behaviour, and communication norms. |
|
2.
Rights and Obligations at the Workplace |
Employment contracts; employee
rights and responsibilities; employer responsibilities; salary and working
conditions; working hours and leave; workplace health & safety; equality
and discrimination; harassment and exploitation; reporting problems at work;
important employment rules and obligations. |
Focuses on basic labour law
principles, workplace equality, and ethical behaviour. |
🎤 Phase 2 — Live Interview
After
completing the modules and assessments, applicants must attend a live online
interview of approximately 20 minutes.
The
interview serves as a verification step to assess your practical understanding
of the topics covered in Phase 1 and your ability to communicate in English.
The specific areas of assessment include:
- 🇬🇧 Your
English Communication - Verifying your English language proficiency.
- 🇲🇹 Your
Knowledge of Malta - Assessing your understanding of Maltese culture
and society.
- 🏠 Living and Working
in Malta - Confirming your knowledge of daily life, accommodation,
transport, and public services.
- 👷 Workplace Rights
and Responsibilities - Assessing your understanding of employee and
employer duties, contracts, and working conditions.
- 🦺 Health and Safety
- Checking your knowledge of workplace health and safety regulations.
- 🤝 Workplace
Behaviour and Integration - Evaluating your understanding of ethical
behaviour, equality, and anti-discrimination rules.
- 📄 Employment/Document-Related
Knowledge - Ensuring you understand the rules and obligations related
to your employment status.
- 🗣️ Your Ability to
Answer Simple Workplace Situations - Testing your ability to apply
your knowledge in practical, everyday workplace scenarios.
📋 Important Practical Details
- Legal Requirement: As of 1st March 2026, a valid Pre-Departure
Course Certificate is mandatory for all first-time Single Permit
applications.
- Cost: The fee for the course is €250, which is
non-refundable.
- Sector-Specific Training: For occupations in sectors like tourism and
hospitality, an additional sector-specific training (Part 2) is also
required.
💡 Extra: Course for Permit Renewals (Low-Skilled
Workers)
A
longer 40–42 hour course is available for low-skilled workers.
Successfully completing it allows for a two-year permit renewal (instead
of one year) for an annual fee of €150. This course covers more in-depth
topics, including Maltese history, renting, budgeting, digital literacy, and
language lessons.
Malta
Pre-Departure Integration Course - Comprehensive Guide with Exam Questions
Overview
The Malta
Pre-Departure Integration Course is a mandatory requirement for all non-EU/EEA first-time work permit applicants
effective 1st March 2026. This guide provides detailed information and
prepares you for both the online assessment and the live interview.
📋 PHASE 1: PRE-DEPARTURE INTEGRATION COURSE
Course Structure
at a Glance
|
Component Duration Format Deadline |
|||
|
Module 1 |
10-12 hours |
Online self-study |
42 days total |
|
Module 2 |
10-12 hours |
Online self-study |
42 days total |
|
Online Assessment |
Variable |
Online test |
End of 42-day period |
|
Total |
20-24 hours |
Online |
42 days |
Fee Structure
·
Course
Fee: €250 (non-refundable)
·
Additional
Sector Training: Required
for tourism/hospitality workers (Part 2)
·
Renewal
Course (Low-Skilled): €150
annually for 40-42 hour course
📚 MODULE 1: LIVING AND WORKING IN MALTA
Detailed Topic
Breakdown
1.
Maltese History, Culture, and Society
Key Historical Periods:
·
Prehistory: Temple period (3600-2500 BC) - Megalithic
temples older than Egyptian pyramids
·
Phoenician
& Roman Period: 800 BC
- 535 AD
·
Arab
Period: 870-1091 AD -
Influence on Maltese language
·
Knights
of St. John: 1530-1798 -
Built fortifications, Valletta
·
British
Colonial Period: 1800-1964
- English language, legal system
·
Independence: 1964 - Republic established in 1974
·
EU
Membership: 2004 - Adopted
Euro in 2008
Cultural Values:
·
Strong Catholic
traditions (over 90% population nominally Catholic)
·
Family-oriented
society
·
Community and
hospitality
·
Festa (village
feast) culture
·
Respect for
elders
2.
Traditions and Values
Festas (Village
Feasts):
·
Each village
celebrates its patron saint
·
Includes
fireworks, band marches, and religious processions
·
Major summer
events (June-September)
Public Holidays:
·
Freedom
Day (March 31)
·
Labour
Day (May 1)
·
Sette
Giugno (June 7)
·
Assumption (August 15)
·
Victory
Day (September 8)
·
Independence
Day (September 21)
·
Immaculate
Conception (December 8)
·
Republic
Day (December 13)
Social Etiquette:
·
Greetings:
Handshake common; cheek kisses among friends/family
·
Punctuality: More
relaxed than Northern European standards
·
Dress code:
Modest for religious sites
·
Sunday is
traditionally a family day
3.
Accommodation and Cost of Living
Types of Accommodation:
|
TypeDescriptionAverage Monthly Rent |
||
|
Apartment (1-bedroom) |
Central areas |
€800-1,200 |
|
Apartment (2-bedroom) |
Central areas |
€1,200-1,800 |
|
Shared Room |
With utilities |
€400-700 |
|
Studio |
Self-contained |
€700-1,000 |
Additional Living Costs
(Monthly Estimate):
·
Utilities
(electricity, water, gas): €150-250
·
Internet: €30-50
·
Mobile phone:
€15-40
·
Groceries:
€300-500 per person
·
Public transport
pass: €26 (monthly)
·
Health insurance:
€300-500 annually
4.
Public Services
National
Identification:
·
All residents
must register with Identity Malta
·
Get an ID card
within 3 months of arrival
·
Tax number from
Inland Revenue
Utilities:
·
Electricity: Enemalta (State-owned)
·
Water: Water Services Corporation
·
Gas: Bottled gas (LPG) widely used
·
Waste
Collection: Eco Tax
included in utility bills
Postal Services:
·
MaltaPost (posta.com.mt)
·
Post offices open
Monday-Friday 8am-12pm, 1pm-4pm
5.
Transport System
Public Transport (Malta
Public Transport):
·
Bus
Network: Extensive across
Malta and Gozo
·
Tallinja
Card: Prepaid card with
discounted fares
·
Single
Ticket: €2.00 (winter),
€2.50 (summer)
·
Weekly
Pass: €21
·
Monthly
Pass: €26
Driving:
·
Drive on the LEFT
·
Valid driving
license required
·
Speed limits:
50km/h urban, 80km/h rural, 80km/h highway
·
Strict
drink-driving laws (0.05% BAC)
·
Public parking is
limited in Valletta and urban areas
Ferry Services:
·
Valletta to
Sliema
·
Valletta to
Cottonera (Three Cities)
·
Malta to Gozo
(Cirkewwa to Mgarr)
6.
Health Services
Public Healthcare:
|
ServiceDetails |
|
|
Mater Dei Hospital |
Main public hospital in Msida |
|
Health Centers |
Primary care in various localities |
|
Emergency Services |
112 (ambulance, fire, police) |
|
Entitlement |
EU/EEA citizens with EHIC; non-EU with work permit after
registration |
|
Prescriptions |
Reduced fees with local ID card |
Private Healthcare:
·
Private hospitals
and clinics available
·
Health insurance
highly recommended for non-EU
·
Costs vary; some
employers include private coverage
7.
Communication and Social Behaviour
Languages:
·
Maltese: National language (Semitic origin)
·
English: Official language; widely spoken
·
Italian: Commonly understood
Communication Style:
·
Direct but polite
·
Warm and
expressive
·
Non-verbal
communication very important
·
Building
relationships before business is valued
Social Norms:
·
Siesta not
commonly observed despite Mediterranean location
·
Shops often close
1-3pm (varies by business)
·
Smoking banned in
public indoor spaces
·
Beach etiquette:
Topless sunbathing only in designated areas
8.
Maltese Laws and Integration
Key Legal Framework:
·
Constitution
of Malta: Supreme law
·
Civil
Code: Derived from Roman
law
·
Criminal
Law: British common law influence
·
EU
Law: Supremacy over
national law in certain areas
Important Laws:
·
Employment
and Industrial Relations Act
·
Malta
Citizenship Act
·
Immigration
Act
·
Environment
Protection Act
·
Data
Protection Act (GDPR
compliance)
Integration
Obligations:
·
Register with
authorities
·
Respect cultural
and religious practices
·
Learn basic
Maltese/English
·
Contribute to
local community
📚 MODULE 2: RIGHTS AND OBLIGATIONS AT THE WORKPLACE
Detailed Topic
Breakdown
1.
Employment Contracts
Types of Contracts:
|
TypeDescriptionKey Features |
||
|
Indefinite |
Permanent employment |
Continuous until terminated by either party |
|
Fixed Term |
Specific duration |
Expires automatically on end date |
|
Part-time |
Fewer hours than full-time |
Pro-rata rights |
|
Probation |
Trial period (max 6 months) |
Easier termination during period |
|
Agency Work |
Via employment agency |
Same rights as direct employees |
Mandatory Contract
Elements:
·
Employer and
employee details
·
Job title and
description
·
Place of work
·
Working hours
·
Remuneration
·
Annual leave
entitlement
·
Notice period
·
Contract duration
·
Probation period
2.
Employee Rights and Responsibilities
Core Employee Rights:
·
Receive fair
remuneration
·
Safe working
environment
·
Non-discrimination
·
Rest periods and
leave
·
Privacy
protection
·
Information on
employment conditions
·
Freedom of
association (join unions)
Key Responsibilities:
·
Perform duties as
per contract
·
Follow workplace
policies
·
Maintain
confidentiality
·
Report safety
concerns
·
Use equipment
properly
·
Be punctual and
regular
3.
Employer Responsibilities
Legal Obligations:
|
ObligationDetails |
|
|
Written Contract |
Provide within 1 month of employment |
|
Safe Workplace |
Health and safety compliance |
|
Fair Treatment |
Anti-discrimination policies |
|
Timely Payment |
Regular, documented pay |
|
Social Security |
Pay employer contributions |
|
Leave Provision |
Annual and sick leave |
|
Training |
Provide necessary training |
|
Records |
Maintain employment records |
4.
Salary and Working Conditions
Minimum Wage (as of
2024):
·
Standard: €192.73 weekly (approx. €834.52 monthly)
·
Under
17 years: 80% of standard
·
After
6 months: 90% of standard
·
After
12 months: 100% of standard
Salary Deductions:
·
Income Tax (PAYE
system)
·
Social Security
contributions (10% employee, 10% employer)
·
National
Insurance
·
Other agreed
deductions
Payment Frequency:
·
Weekly or monthly
as per contract
·
Payment in cash
or bank transfer
·
Payslip must
detail all deductions
5.
Working Hours and Leave
Working Hours:
|
AspectRegulation |
|
|
Maximum Weekly Hours |
40 hours (excluding overtime) |
|
Average Weekly Hours |
48 hours (over reference period) |
|
Rest Periods |
11 consecutive hours in 24 |
|
Break Entitlement |
1 hour break for 4+ hours work |
|
Overtime |
Voluntary, additional compensation |
|
Night Work |
Special regulations for 11pm-6am |
Leave Entitlements:
|
TypeAmountDetails |
||
|
Annual Leave |
24 working days |
For 5-day week workers |
|
Public Holidays |
14 days |
Entitled to day off with pay |
|
Sick Leave |
Varies |
Medical certificate required after 3 days |
|
Maternity Leave |
18 weeks |
14 weeks paid minimum |
|
Paternity Leave |
1 day |
Paid (additional unpaid available) |
|
Parental Leave |
4 months |
Unpaid, per child under 8 years |
6.
Workplace Health & Safety
Legal Framework:
·
Occupational
Health and Safety Authority (OHSA)
·
Health
and Safety at Work Act
·
General
Regulations for Health and Safety
Employer Duties:
·
Risk assessments
·
Provide safety
training
·
Maintain safe
equipment
·
Provide personal
protective equipment (PPE)
·
Report accidents
·
Appoint safety
representative
Employee Duties:
·
Follow safety
procedures
·
Use equipment
properly
·
Report hazards
immediately
·
Cooperate with
safety measures
·
Not misuse safety
equipment
Emergency Procedures:
·
Fire evacuation
routes displayed
·
First aid kits
available
·
Emergency
contacts posted
·
Fire drills
conducted regularly
7.
Equality and Discrimination
Protected
Characteristics (Equality Act):
·
Sex/gender
·
Marital status
·
Pregnancy/maternity
·
Race/ethnicity
·
Religion/belief
·
Disability
·
Age
·
Sexual
orientation
·
Gender identity
What Constitutes
Discrimination:
·
Direct: Treating someone less favorably because of
protected characteristic
·
Indirect: Policy that disadvantages a group
·
Harassment: Unwanted conduct related to protected
characteristic
·
Victimization: Punishment for complaining about discrimination
Workplace Equality
Measures:
·
Equal pay for
equal work
·
Equal opportunity
recruitment
·
Reasonable
adjustments for disability
·
Anti-harassment
policies
·
Diversity
training
8.
Harassment and Exploitation
Types of Harassment:
|
TypeExamples |
|
|
Sexual Harassment |
Unwanted sexual advances, comments, gestures |
|
Bullying |
Intimidation, mockery, exclusion |
|
Racial Harassment |
Insults based on race, nationality |
|
Discriminatory Harassment |
Based on any protected characteristic |
Labour Exploitation
Indicators:
·
Working without
contract
·
Underpayment or
non-payment
·
Excessive
overtime (voluntary/forced)
·
Restricting
movement/freedom
·
Withholding
documents
·
Threats of
deportation
Reporting Mechanisms:
·
Internal: HR department, manager, union
·
External: DIER (Department of Industrial and Employment
Relations)
·
Emergency: Police 112
·
OHSA: Workplace safety issues
9.
Reporting Problems at Work
Procedure for
Reporting:
1. Internal Report: Speak
to supervisor/HR
2. Written Complaint: Formal
letter/email
3. External Authorities: If internal resolution fails
4. Mediation: Through
DIER
5. Employment Tribunal: For
unresolved disputes
DIER - Department of
Industrial and Employment Relations:
·
Address: 1st
Floor, BCT Centre, Marsa
·
Phone: 153
·
Website: dier.gov.mt
OHSA - Occupational
Health and Safety Authority:
·
Address: 17,
Hornworks Demi-Il-Fosos, Floriana
·
Phone: 2124 7677
·
Website: ohsa.org.mt
📝 ONLINE ASSESSMENT - SAMPLE QUESTIONS
Section 1: Living
and Working in Malta
Question
1: Multiple Choice
What is the maximum weekly working hours
standard in Malta under normal circumstances?
A. 35 hours
B. 40 hours ✓
C. 48 hours
D. 42 hours
Explanation: The standard maximum weekly working hours in
Malta is 40 hours, although overtime may be worked voluntarily. The 48-hour
figure refers to the maximum average weekly hours over a reference period.
Question 2: True or False
Maltese and English are both official
languages of Malta.
A. True ✓
B. False
Explanation: Malta has two official languages: Maltese (the
national language) and English. Italian is also widely spoken but is not an
official language.
Question 3: Scenario-Based
Ahmed is a new worker in Malta. His
employer tells him that he needs to work 50 hours per week regularly without
overtime pay. What should Ahmed do?
A. Accept it because he is a new worker
B. Refuse and immediately quit his job
C. Check his contract and discuss with employer; if unresolved, contact DIER ✓
D. Threaten his employer with legal action
Explanation: Workers should first check their contract to
confirm working hours. If the employer is violating the law, the employee
should discuss it with the employer and, if unresolved, contact the Department
of Industrial and Employment Relations (DIER).
Question
4: Fill in the Blank
The national
identification card in Malta is issued by ________.
Answer: Identity Malta
Explanation: Identity Malta is the government agency
responsible for issuing national ID cards to all residents.
Question 5: Multiple Choice
Which of the following is NOT a public
holiday in Malta?
A. Freedom Day (March 31)
B. Independence Day (September 21)
C. Columbus Day (October 12) ✓
D. Republic Day (December 13)
Explanation: Columbus Day is not a Maltese public holiday.
The Maltese public holidays include Freedom Day (March 31), Independence Day
(September 21), and Republic Day (December 13), among others.
Section 2: Rights and Obligations at the
Workplace
Question 6: Multiple Choice
What is the minimum mandatory probation
period that can be stipulated in an employment contract?
A. No probation period
B. Up to 6 months ✓
C. Up to 3 months
D. Up to 12 months
Explanation: The maximum probation period allowed by Maltese
law is 6 months. During this period, either party can terminate the contract
with shorter notice.
Question 7: Scenario-Based
Maria, a Filipino worker, is employed as
a cleaner. Her employer has not given her a written employment contract despite
her working for three weeks. What should Maria do?
A. Wait until one month has passed before
asking
B. Tell her employer that a written contract is required by law within the
first month ✓
C. Contact the police immediately
D. Accept the verbal agreement as sufficient
Explanation: Employers are legally required to provide a
written employment contract within the first month of employment. If the
employer fails to do so, the employee should request it and, if necessary,
report to DIER.
Question 8: Multiple Choice
How many days of annual leave is a
full-time employee entitled to in Malta (for a 5-day working week)?
A. 20 working days
B. 24 working days ✓
C. 28 working days
D. 30 working days
Explanation: Employees working a 5-day week are entitled to
24 working days of annual leave per year. This does not include public
holidays, which are additional.
Question 9: True or False
The minimum wage for employees under 17
years old is the same as the standard minimum wage.
A. True
B. False ✓
Explanation: Employees under 17 years old are entitled to 80%
of the standard minimum wage for the first 6 months and 90% thereafter.
Question 10: Scenario-Based
James works in a warehouse. He notices
that the fire extinguishers have not been inspected for over a year. Who should
he report this to?
A. His supervisor or manager ✓
B. The police
C. His co-workers only
D. No one; it's not his responsibility
Explanation: Workplace health and safety is everyone's
responsibility. James should report the issue to his supervisor/manager. If not
addressed, he should contact OHSA (Occupational Health and Safety Authority).
Question 11: Multiple
Choice
Which government department handles
employment disputes and labour law enforcement in Malta?
A. Identity Malta
B. DIER ✓
C. OHSA
D. Malta Enterprise
Explanation: DIER (Department of Industrial and Employment
Relations) is responsible for employment disputes and labour law enforcement.
OHSA handles workplace safety, and Identity Malta handles identification
documents.
Question 12: Scenario-Based
Fatima has been working in a hotel for 8
months. She discovers that a male colleague with the same job role and
experience is earning €200 more per month than her. What is this an example of?
A. Good business practice
B. Equal pay violation ✓
C. Normal salary negotiation
D. Performance-based pay
Explanation: If two employees have the same role and
experience, they should receive equal pay regardless of gender. This would be a
violation of the equality and non-discrimination provisions of Maltese labour
law.
Question 13: Multiple
Choice
What is the emergency number to call for
ambulance, fire, or police in Malta?
A. 999
B. 112 ✓
C. 911
D. 113
Explanation: The European emergency number 112 is the correct
number to call for all emergency services in Malta (ambulance, fire, police).
The 999 number also works but 112 is the primary emergency number.
Question 14: Scenario-Based
Carlos has worked in Malta for one year
on a fixed-term contract. He wants to bring his family to Malta. What should he
do?
A. Move them immediately
B. Apply for family reunification through the immigration authorities ✓
C. Ask his employer to bring them
D. Wait until he obtains citizenship
Explanation: Family reunification requires a formal
application through the immigration authorities. Workers must meet certain
requirements (income, accommodation, etc.) before family members can join them.
Question 15: Multiple
Choice
What is the primary purpose of the
Pre-Departure Integration Course?
A. To teach Maltese language only
B. To prepare workers for life and work in Malta ✓
C. To test English proficiency only
D. To provide work placement services
Explanation: The Pre-Departure Integration Course is designed
to prepare workers for both life and work in Malta, covering culture, society,
laws, and workplace rights and obligations.
PHASE 2: LIVE INTERVIEW
Interview
Structure
|
Aspect Detail |
|
|
Duration |
Approximately 20 minutes |
|
Format |
Online (video call) |
|
Language |
English |
|
Purpose |
Verify understanding of Phase 1 content |
Detailed
Interview Assessment Areas
🇬🇧 1. English Communication
What They Assess:
·
Fluency and
clarity
·
Understanding of
questions
·
Ability to
respond appropriately
·
Basic grammar and
vocabulary
·
Pronunciation
Sample Questions:
1. "Please introduce yourself and explain why you
want to work in Malta."
2. "Describe your previous work experience."
3. "What are your expectations about living in
Malta?"
Answers Tips:
·
Speak clearly and
at moderate pace
·
Use simple but
correct sentences
·
Show
understanding of questions asked
·
Provide relevant
information
Sample Answer:
"My name
is Ahmed, and I am from Egypt. I have 5 years of experience as a chef. I want
to work in Malta because I see good job opportunities in the hospitality
sector. I have heard that Malta has a warm climate and friendly people. I am
excited to learn about Maltese culture."
2.
Your Knowledge of Malta
What They Assess:
·
Understanding of
Maltese culture
·
Knowledge of
traditions
·
Awareness of key
historical facts
·
Understanding of
social values
Sample Questions:
1. "What do you know about Maltese culture and
traditions?"
2. "Can you name some public holidays in
Malta?"
3. "What is a 'festa' in Malta?"
Sample Answer:
"Malta
has a rich culture influenced by its history with the Knights of St. John and
the British. A 'festa' is a village feast celebrating the patron saint. It
includes fireworks and parades. Malta has public holidays like Freedom Day on
March 31st and Independence Day on September 21st."
3.
Living and Working in Malta
What They Assess:
·
Knowledge of
accommodation options
·
Understanding of
transport system
·
Awareness of
public services
·
Cost of living
understanding
Sample Questions:
1. "What type of accommodation are you planning to
find in Malta?"
2. "How would you travel to work?"
3. "What public services are available to
residents?"
Sample Answer:
"I plan
to rent a shared apartment, as it is more affordable for a single person. I
will use the public bus system because it is cheap and covers most of the island.
For services, there is Mater Dei Hospital for health care and Identity Malta
for ID cards."
4.
Workplace Rights and Responsibilities
What They Assess:
·
Understanding of
employee rights
·
Knowledge of
employer obligations
·
Understanding of
contracts
·
Awareness of
working conditions
Sample Questions:
1. "What are the key elements of an employment
contract?"
2. "What is your right regarding annual leave?"
3. "What should your employer provide regarding
safety?"
Sample Answer:
"An
employment contract must include my job title, salary, working hours, and
holiday entitlement. I am entitled to 24 days of annual leave per year. My
employer must provide a safe workplace with proper equipment and
training."
🦺 5.
Health and Safety
What They Assess:
·
Knowledge of
workplace safety rules
·
Understanding of
employee safety duties
·
Awareness of
reporting procedures
Sample Questions:
1. "What would you do if you see a health and safety
risk at work?"
2. "What health and safety equipment should your
employer provide?"
3. "Who is responsible for workplace safety?"
Sample Answer:
"If I see
a safety risk, I will report it to my supervisor immediately. My employer
should provide protective equipment like gloves or safety boots. Both the
employer and employee are responsible for safety. The employer must train us,
and we must follow the safety rules."
6.
Workplace Behaviour and Integration
What They Assess:
·
Understanding of
equality concepts
·
Knowledge of
anti-discrimination rules
·
Understanding of
respectful workplace behaviour
Sample Questions:
1. "What is discrimination in the workplace?"
2. "How should you treat colleagues from different
backgrounds?"
3. "What should you do if you witness
harassment?"
Sample Answer:
"Discrimination
is treating someone unfairly because of their age, gender, race, or religion.
We should treat all colleagues with respect and professionalism. If I witness
harassment, I will report it to my manager or HR department."
📄 7.
Employment/Document-Related Knowledge
What They Assess:
·
Understanding of
work permit rules
·
Knowledge of ID
requirements
·
Awareness of
registration obligations
Sample Questions:
1. "What documents do you need to work legally in
Malta?"
2. "Where do you register for your ID card?"
3. "What is the importance of the Pre-Departure
Course Certificate?"
Sample Answer:
"To work
legally in Malta, I need a valid work permit and an ID card from Identity
Malta. The Pre-Departure Course Certificate is important because it is
mandatory for my first work permit application from March 2026 onwards."
🗣️ 8.
Answering Simple Workplace Situations
What They Assess:
·
Practical
application of knowledge
·
Problem-solving
ability
·
Communication
skills
·
Understanding of
workplace scenarios
Sample Questions:
Scenario A: Time Off
Request
"You want
to request 2 days of annual leave to visit your family. How would you ask your
manager?"
Sample Answer:
"I would
speak to my manager and say: 'Good morning, I would like to request two days of
annual leave on [dates] to visit my family. Is this possible? I will make sure
my work is complete before I leave.'"
Scenario B: Problem at
Work
"You
notice that a colleague is working without proper safety equipment. What do you
do?"
Sample Answer:
"I would
speak to my colleague privately and ask if they have received proper safety
equipment. If not, I would tell them to report it to the supervisor. I would
also report the issue to my supervisor to ensure the workplace is safe for
everyone."
Scenario C:
Communication Issue
"You have
a question about your work tasks but your supervisor is busy. What do you
do?"
Sample Answer:
"I would
first check if someone else can help me, like a senior colleague. I could also
send my supervisor an email or message and request a quick meeting when they
are available. I should not wait too long; I need to complete my tasks
properly."
Scenario D: Money Issue
"Your
salary is paid late for the second month. What steps do you take?"
Sample Answer:
"First, I
would check my bank account to confirm the delay. Then I would speak to HR or
my supervisor and ask about the payment. If it happens again, I would write a
formal complaint and contact DIER if the problem continues. I will keep records
of my pay dates."
Scenario E: Emergency
at Work
"You hear
the fire alarm at your workplace. What should you do?"
Sample Answer:
"I should
stop what I am doing and immediately leave the building using the nearest fire
exit. I must not take personal belongings or use the lift. I should follow the
evacuation plan and go to the assembly point. I should stay quiet and wait for
instructions."
📋 IMPORTANT PRACTICAL DETAILS
Legal
Requirements
·
Mandatory: Valid Pre-Departure Course Certificate required
from 1st March 2026
·
Applicable
to: All non-EU/EEA
first-time work permit applicants
·
Sector-Specific: Additional training required for tourism and
hospitality sectors
Key Contacts
|
OrganizationContactPurpose |
||
|
DIER |
153 / dier.gov.mt |
Employment disputes, labour rights |
|
OHSA |
2124 7677 / ohsa.org.mt |
Workplace safety |
|
Identity Malta |
ID cards, residency |
|
|
Police/Emergency |
112 |
Emergency services |
|
Malta Public Transport |
Bus information |
|
|
Mater Dei Hospital |
Healthcare |
RENEWAL COURSE (LOW-SKILLED WORKERS)
Course Overview
|
AspectDetail |
|
|
Duration |
40-42 hours |
|
Fee |
€150 annually |
|
Benefit |
2-year permit renewal instead of 1-year |
|
Content |
In-depth topics including Maltese history, renting,
budgeting, digital literacy, and language lessons |
✅ QUICK REFERENCE CHECKLIST
Before your
course:
·
Register for the
course
·
Pay the €250 fee
·
Prepare your study
schedule (42-day deadline)
During the course:
·
Complete Module 1
(Living and Working in Malta)
·
Complete Module 2
(Rights and Obligations at Work)
·
Complete online
assessment
After the course:
·
Schedule your
live interview
·
Review all course
materials before interview
·
Ensure English
proficiency for interview
·
Obtain your
certificate
For renewal:
·
Enroll in 40-42
hour course (low-skilled workers)
·
Pay €150 annual
fee
·
Complete to
qualify for 2-year renewal
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